Customer Service Representative

1 week ago


Dudley, Massachusetts, United States The West Brom Full time

**Job Summary**

The West Brom is seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services.

**Key Responsibilities:**

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Engage with customers, providing information about our products and services to meet their needs.
  • Manage daily administrative tasks efficiently, ensuring accuracy and attention to detail.
  • Work collaboratively with colleagues to achieve team goals and objectives.

**Requirements:**

  • Proactive and confident in conversations with customers.
  • Ability to build rapport and relationships with customers.
  • Attention to detail and ability to manage multiple tasks efficiently.
  • Excellent communication and interpersonal skills.

**What We Offer:**

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A range of employee benefits, including annual leave, pension scheme, and social club membership.


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