Patient Services Coordinator

3 weeks ago


Dudley, Massachusetts, United States Simply Dental Management Inc Full time
Position Overview

Simply Dental Management Inc is seeking a dedicated and enthusiastic Patient Coordinator to enhance our patient experience. This role is essential in ensuring that our patients feel welcomed and valued in a dynamic healthcare setting.


Key Responsibilities:

  • Deliver exceptional customer service to all patients.
  • Warmly greet patients upon arrival.
  • Manage patient check-in and check-out processes efficiently.
  • Schedule and confirm patient appointments.
  • Handle incoming calls with a positive attitude.
  • Organize and manage incoming and outgoing mail.
  • Assist patients with billing inquiries and payment processing.
  • Maintain organized patient records and documentation.
  • Facilitate patient flow and seating in the clinic.
  • Ensure the reception area is tidy and welcoming.
  • Verify patient insurance information accurately.
  • Participate in marketing initiatives and events.
  • Perform additional tasks as directed by management.

Employee Benefits:

  • 401K matching program.
  • Two weeks of accrued vacation time.
  • Seven paid holidays annually.
  • Up to 40 hours of paid sick leave.
  • Discounts on dental and orthodontic services.
  • Health insurance coverage.
  • Complimentary coffee, tea, and snacks.
  • Aflac insurance options.

We welcome serious inquiries for this vital role.



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