Customer Engagement Representative

2 weeks ago


Burlington, North Carolina, United States Best Buy Full time

Customer Experience Specialist (Advisor) - Job Overview

Position Summary

As a Customer Experience Specialist, you will play a pivotal role in enhancing customer satisfaction and loyalty. This position offers a range of benefits for both part-time and full-time employees, depending on your role and tenure.

Benefits Include:

  • Backup childcare services
  • Tuition assistance for you and your dependents
  • Generous employee discounts
  • Medical and dental coverage, along with paid time off
  • Rewards and discounts for engaging with new products
  • Opportunities for self-paced learning in various areas such as sales, leadership, time management, and inclusion & diversity.

Role Description

Customer Experience Specialists are the face of our brand, dedicated to understanding and addressing the immediate and future needs of our customers. You will cultivate long-lasting relationships by providing personalized service and expert recommendations.

Our comprehensive training program equips you with the necessary skills to offer tailored product and service suggestions. You will gain in-depth knowledge of our offerings and stay updated on the latest product categories as they emerge.

At Best Buy, we strive to create an inclusive work environment where every employee feels valued and contributes to our collective mission. We are committed to reflecting the diversity of the communities we serve through our workforce.

Key Responsibilities

  • Warmly greet and engage customers, creating a welcoming atmosphere.
  • Utilize your expertise to recommend products and services that align with customer needs.
  • Act as a brand ambassador, showcasing your passion for customer service and technology.
  • Assist customers with their orders, returns, and exchanges efficiently.
  • Commit to ongoing learning and self-improvement to enhance your skills.
  • Leverage available resources to stay informed about promotions and product knowledge.
  • Support business growth during peak times while maintaining a customer-centric approach.
  • Ensure your department is well-stocked and organized, contributing to a positive shopping experience.
  • Collaborate effectively with supervisors and colleagues across departments.

Basic Qualifications

  • Ability to thrive in a fast-paced, team-oriented environment.
  • Flexibility to work a schedule that accommodates various shifts.


  • Burlington, North Carolina, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a vital role in enhancing customer satisfaction and loyalty. This position offers both part-time and full-time benefits based on your role and tenure, including:Backup childcare servicesTuition assistance for you and your...


  • Burlington, North Carolina, United States Modern Chevrolet Cadillac of Burlington Full time

    Job SummaryModern Chevrolet of Burlington is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling incoming calls, and ensuring a seamless experience for our customers.Key ResponsibilitiesCustomer Service:...


  • Burlington, North Carolina, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a vital part of our team, Customer Experience Specialists play a crucial role in enhancing customer satisfaction and loyalty. This position offers both part-time and full-time benefits, tailored to your role and duration of service.Benefits Include:Backup childcare servicesTuition...


  • Burlington, North Carolina, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will be an integral part of our retail environment, delivering exceptional service to our customers. This role offers both part-time and full-time opportunities, complete with a range of benefits based on your position and duration of...


  • Burlington, North Carolina, United States Ascend Learning Full time

    About the RoleAscend Learning is a leading provider of data-driven, online educational solutions for learners, educators, and employers in high-growth, licensure-driven professions. We are seeking a highly skilled Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service by responding to customer inquiries,...


  • Burlington, North Carolina, United States Massage Envy Full time

    About UsAt Massage Envy, we're dedicated to helping our clients feel their best. We're a team of passionate professionals who share a commitment to delivering exceptional service and promoting total body care.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Representative. As a key...


  • Burlington, North Carolina, United States Nothing Bundt Cakes Full time

    Benefits: Competitive compensation package Employee discounts Free uniformsCOMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative, also referred to as Joy Creator (JC), plays a vital role in creating a warm and welcoming atmosphere, ensuring that every guest has an exceptional experience. As a key member of our team, you will be...


  • Burlington, North Carolina, United States Lands' End Full time

    Retail Sales Representative (Weekend Availability)Job Category: Retail Requisition Number: SALES003252Job OverviewAs a Retail Sales Representative, you will be an integral part of a skilled team that embodies the essence of Lands' End.Your role is to deliver outstanding service to customers in a professional, courteous, and helpful manner. This position...


  • Burlington, North Carolina, United States ISI Elite Training Burlington Full time

    **ARE YOU A FRIENDLY AND OUTGOING INDIVIDUAL?****DO YOU HAVE EXPERIENCE IN SALES AND CUSTOMER SUPPORT?****ARE YOU A GREAT COMMUNICATOR ON THE PHONE?****ARE YOU PASSIONATE ABOUT HEALTH AND WELLNESS?**If you identify with these qualities, we would love to discuss an opportunity with you.Position: Front Desk CoordinatorA cheerful, engaging, and detail-oriented...


  • Burlington, North Carolina, United States Schurz Communications Foundation, Inc. Full time

    Customer Service RepresentativeJob Category: Customer Service Requisition Number: CSSR101360Job OverviewAs a Customer Service Representative, you will play a crucial role in delivering exceptional service to our clients. Your responsibilities will include:Key Responsibilities:Adapting and enhancing customer service experiences to meet industry...


  • Burlington, North Carolina, United States Schurz Communications Foundation, Inc. Full time

    Customer Service RepresentativeJob Category: Customer Service Requisition Number: CSSR101360Job OverviewKey Responsibilities:Delivering exceptional customer service tailored to our industry standards.Promoting and selling the company's products and services effectively.Investigating customer inquiries, processing payments, and making billing...


  • Burlington, North Carolina, United States Curtis Lane Holdings LLC Full time

    About the RoleWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at Curtis Lane Holdings LLC. As a Territory Sales Representative, you will be responsible for selling equipment in a defined sales area, providing competitive information, and developing and maintaining relationships with existing and new...


  • Burlington, North Carolina, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a part-time entry-level store associate, you will enjoy a range of fantastic benefits, tailored to your role and tenure.Benefits Include:Backup childcare supportTuition assistance for you and your dependentsGenerous employee discountsMedical and dental coverage, along with paid time...


  • Burlington, North Carolina, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our customers. This position offers both part-time and full-time opportunities, with a range of benefits based on your role and duration of employment.Benefits Include:Backup childcare...


  • Burlington, North Carolina, United States Schurz Communications Foundation, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer...


  • Burlington, North Carolina, United States Aston Carter Full time

    Work Schedule: Monday to Friday, 9:00 am - 6:00 pmWork Environment: In-office positionKey Responsibilities:Manage both incoming and outgoing communications with clients and professionalsProvide timely responses to customer inquiriesFoster and maintain strong client relationshipsAct as a communication bridge between Aston Carter and the...


  • Burlington, North Carolina, United States Burlington Kia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at Burlington Kia. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless buying experience for our clients.Key ResponsibilitiesAssist customers in finding their ideal...


  • Burlington, North Carolina, United States Burlington Kia Full time

    About Burlington KiaWe are a leading dealership in the retail automotive industry, committed to delivering exceptional customer service and value to our community. Our team is dedicated to making every customer a customer for life.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Internet Sales team as a Business...


  • Burlington, North Carolina, United States Burlington Kia Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Internet Sales team at Burlington Kia. As an Internet Sales Representative, you will play a key role in connecting customers with their dream vehicles and providing exceptional sales and service experiences.Key ResponsibilitiesRespond to customer inquiries and...


  • Burlington, North Carolina, United States Riccobene Associates Family Dentistry Full time

    Job Opportunity at Riccobene Associates Family DentistryJob Summary:Riccobene Associates Family Dentistry is seeking a highly skilled and detail-oriented Patient Account Representative to join our team. As a Patient Account Representative, you will play a critical role in ensuring the accurate and timely collection of patient fees, as well as providing...