Lead Clinical Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Clinical Supervisor to join our team at the Downtown Emergency Service Center (DESC). As a Clinical Supervisor, you will play a critical role in overseeing the day-to-day operations of our Crisis Solution Center (CSC) program, ensuring that our clients receive high-quality care and support.
Key Responsibilities- Supervise and coordinate the administrative and clinical activities of CDF/CDIS night staff, including progressive discipline and performance evaluations.
- Assist CSC Project Managers in planning, implementation, and coordination of client care and integration of CSC projects.
- Oversee new hire on-boarding and required trainings to ensure that all personal files are kept up to date.
- Plan and conduct agency's quality assurance activities with CDIS/CDF Project Managers.
- Comply with all agency policies and procedures, relevant Washington Administrative Code, and King County Mental Health Division policies and procedures.
- Establish and maintain cooperative relationships with a broad spectrum of human service organizations that provide resources needed by mental health consumers.
- Provide individual supervision and consultation to CSC MHP and BHCM case managers.
- Assess each employee for strengths and training needs, providing regular supervision, clinical consultation, and performance evaluations.
- Provide staff with clinical trainings, such as risk assessment, harm reduction, trauma-informed care, effective communication, and documentation.
- Facilitate team meetings, promoting team members' contributions and learning opportunities.
- Provide direct clinical supervision, scheduling oversight, and support to the Night Supervisor for CDF and CDIS services.
- Guide and participate in appropriate delivery of screening/assessment activities to ensure resources are used for the target population.
- Review team clinical documentation to ensure compliance with agency, state, and county clinical accountability policies and procedures.
- Coordinate and participate in psychiatric consultations, clinical supervision meetings, team meetings, program meetings, and in-service trainings of mental health program staff.
- Collaborate with non-mental health DESC staff to ensure continuity of care for consumers using other DESC services.
- Attend and participate in relevant team meetings, agency-sponsored trainings, and all-staff meetings.
- Participate in program evaluation activities.
- Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional.
- Master's degree in social work, psychology, or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
- One or more years' experience in community-based behavioral health services.
- Experience working with adults experiencing homelessness, mental illness, and/or substance use disorders.
- Ability to drive an agency or personal vehicle to conduct agency-related business.
- Strong collaboration, critical thinking, and problem-solving skills.
- Knowledge of Recovery-focused, strengths-based work in mental health.
- Knowledge of Harm Reduction and Trauma-Informed strategies.
- Ability to communicate and work effectively with staff from various backgrounds.
- Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington.
- Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, and/or LMHC candidates.
- Bi-lingual English/Spanish.
- Supervisory experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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