Lead Clinical Supervisor

2 weeks ago


Seattle, Washington, United States Downtown Emergency Service Center Full time
About the Role

We are seeking a highly skilled and experienced Lead Clinical Supervisor to join our team at the Downtown Emergency Service Center (DESC). As a key member of our Crisis Solution Center (CSC) Program, you will play a critical role in providing stabilization, treatment, and referrals for individuals impacted by mental illness and substance use disorders.

Key Responsibilities
  • Oversee all aspects of day shift operations, including engagement and short-term case management services.
  • Monitor contractual and reporting obligations, ensuring compliance with agency, state, and county policies and procedures.
  • Collaborate with CSC Project Managers to coordinate client care and integration of CSC projects.
  • Supervise and coordinate administrative and clinical activities of CDF/CDIS night staff, including progressive discipline and performance evaluations.
  • Plan and conduct agency quality assurance activities, ensuring adherence to best practices and regulatory requirements.
  • Establish and maintain cooperative relationships with human service organizations, promoting continuity of care for clients.
  • Provide individual supervision and consultation to CSC MHP and BHCM case managers, assessing strengths and training needs.
  • Develop and implement clinical trainings, such as risk assessment, harm reduction, and trauma-informed care.
  • Facilitate team meetings, promoting team cohesion and effective communication.
  • Provide direct clinical supervision, scheduling, and support to Night Supervisors, ensuring seamless operations.
Requirements
  • Eligible for a Licensed AAC credential or equivalent, with a Master's degree in social work, psychology, or a related field.
  • One or more years of experience in community-based behavioral health services, with a focus on working with adults experiencing homelessness, mental illness, and/or substance use disorders.
  • Strong collaboration, critical thinking, and problem-solving skills, with the ability to communicate effectively with staff from diverse backgrounds.
  • Knowledge of recovery-focused, strengths-based work in mental health, harm reduction, and trauma-informed strategies.
About DESC

DESC is a nonprofit organization dedicated to helping individuals with complex needs achieve their highest potential for health and well-being. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day, offering comprehensive services, treatment, and housing to support our clients' recovery and well-being.



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