Security Officer

1 week ago


Douglasville, Georgia, United States Kiowa Casino Full time
Job Title: Security Officer

Location: Kiowa Casino - Carnegie (Carnegie, Oklahoma)

Job Summary:

The Security Officer plays a vital role in maintaining a safe and secure environment for guests and team members at Kiowa Casino. As a key member of our security team, you will be responsible for observing and reporting any suspicious activities, policy &/or procedure infractions, and ensuring the overall protection of our assets, properties, guests, and team members.

Key Responsibilities:
  • Observe and report any suspicious activities, policy &/or procedure infractions
  • Ensure the overall protection of our assets, properties, guests, and team members
  • Patrol the buildings and grounds to maintain a safe and secure environment
  • Enforce gaming regulations and ensure compliance with MICS
  • Prepare clear, concise, and complete written accident and incident reports
  • Guard and transport chips, tokens, currency, and coins throughout the casino
  • Escorts drop cart to storage area
  • Examine doors, windows, and gates to determine that they are secure
  • Warn violators of rule infractions and apprehend or expel persons engaging in suspicious or criminal acts
  • Periodically inspect equipment and machinery to ascertain if tampering has occurred
  • Detect and correct safety and/or security problems that could endanger guests or team members
  • Sound alarm or call police/fire department by telephone in case of emergency
  • Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment
  • Regulate vehicle and pedestrian traffic to maintain orderly flow
  • Provide information and directions to guests
  • Appropriately react to incidents and make decisions under stress and/or duress
  • Comply with the confidential policy as it relates to the release or disclosure of organizational information
  • Demonstrate excellent guest service skills and cooperate with other team members in providing guest information, assistance, and service
  • Adhere to all regulatory, departmental, casino policies and procedures, and MICS
Requirements:
  • High school diploma or GED required
  • At least 21 years of age
  • 1 year Law Enforcement, Security, Surveillance or Guest Service experience
  • First Aid and CPR certification (or ability to obtain within 1 month of hire)
  • Valid Drivers License and be insurable on Company's Policy
Preferred Qualifications:
  • Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations
Physical Demands/Work Environment:

Must be able to walk, sit, and/or stand for long periods of time, must have the ability to lift 50 pounds or more, and must be able to operate computer and computer-type equipment for long periods of time.

Working environment includes office, gaming floor, and convention center environment, including flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Gaming and convention center parking environment. Outdoor environment. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.


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