Beverage Service Team Leader
3 days ago
Estimated salary: $45,000 - $65,000 per year.
The Straz Center for the Performing Arts is looking for a talented Beverage Service Team Leader to join our team. In this role, you will be responsible for leading our beverage service team, ensuring exceptional customer service, and maintaining high-quality standards.
Key Responsibilities:
- Lead and motivate the beverage service team to deliver outstanding customer experiences.
- Develop and implement training programs to enhance staff knowledge and skills.
- Collaborate with the Concessions Manager to create menus and promotions that meet customer needs.
- Maintain accurate inventory records and manage supplies to ensure efficient operations.
- Communicate effectively with customers, staff, and management to resolve issues and improve service.
Requirements:
- Bachelor's degree or equivalent experience in hospitality, management, or a related field.
- At least 1 year of experience in a leadership role in a coffee shop or restaurant environment.
- Excellent communication, problem-solving, and time management skills.
- Able to work nights, weekends, and holidays as needed.
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