Customer Solutions Leader

1 day ago


Tampa, Florida, United States Leader Tech Full time

**Job Description:** We are seeking a highly skilled professional to join our team at Leader Tech as a Customer Solutions Leader. This role will be responsible for developing and implementing solutions to meet customer needs and drive business growth.

**Estimated Salary:** $70,000 - $90,000 per year

The ideal candidate will have a strong background in customer service and experience leading cross-functional teams. They must possess excellent problem-solving skills, be able to communicate effectively with stakeholders, and have a deep understanding of customer needs.

In this role, you will work closely with the sales and product development teams to identify customer pain points and develop solutions to address them.

You will also develop and implement processes to improve customer satisfaction, resolve customer complaints, and maintain accurate and up-to-date records and files as required.

**Required Skills and Qualifications:

  • 4+ years of experience in customer service leadership
  • Excellent problem-solving skills and ability to communicate effectively
  • Deep understanding of customer needs and preferences

**Benefits:*

  • Competitive salary range
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment


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