Customer Service Team Lead

1 day ago


Tampa, Florida, United States Leader Tech Full time
Job Summary: The Customer Service Team Lead at Leader Tech is a vital role responsible for the overall performance of the customer service team. Located in our Tampa, FL facility, this position requires a high-energy individual who can motivate and lead team members to deliver exceptional results.

The ideal candidate will have 2 years of experience in sales or marketing, with a strong working knowledge of Microsoft Office applications. They must be able to multitask, complete tasks accurately and efficiently, and demonstrate excellent leadership skills.

Responsibilities:
- Maintain General Work Instructions for Customer Service
- Develop and enforce policies/procedures
- Coordinate employee attendance to ensure adequate staff during normal business hours
- Plan and conduct training sessions

Requirements:
- 2 years of experience in sales or marketing
- Strong working knowledge of Microsoft Office applications
- Excellent leadership skills

What We Offer:
- Competitive salary: $65,000 - $80,000 per year
- Opportunity to work with a world-leading innovator in EMI shielding products
- Collaborative and dynamic work environment

About Us:
Leader Tech is a world leader in innovative and cost-saving solutions for circuit boards, electronic enclosures, and interconnect cables.

  • Tampa, Florida, United States Dex Imaging Full time

    Job SummaryThe Customer Service Lead will oversee a team of customer service representatives, providing guidance and support to ensure exceptional service delivery. This role requires strong leadership skills, excellent communication abilities, and the capacity to work effectively in high-pressure situations.Key ResponsibilitiesSupervise a team of customer...


  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    Guest Services Team LeadEvolution Parking & Guest Services is looking for a Guest Services Team Lead to join our dynamic team. As a key member of our staff, you will be responsible for assisting the Guest Services Manager in leading the team and ensuring exceptional customer service.About the Role:Assist the Guest Services Manager in coordinating all...


  • Tampa, Florida, United States MCI Careers Full time

    Customer Care Supervisor OpportunityAt MCI Careers, we are seeking an experienced Senior Customer Care Supervisor to lead a team of customer service agents in a fast-paced call center environment.About the RoleThe Senior Customer Care Supervisor will be responsible for ensuring call quality, improving internal processes, and driving sales results. This role...

  • Team Lead

    19 hours ago


    Tampa, Florida, United States Papa John's Pizza Full time

    Job SummaryPapa John's Pizza is seeking a Team Lead to join our team. As a Shift Leader, you will be responsible for managing daily restaurant operations, supervising team members, and maintaining exceptional customer service.Duties and ResponsibilitiesSupervise team members during peak hours, ensuring efficient service and quality productsDevelop and...


  • Tampa, Florida, United States Lewis Tree Service Inc. Full time

    Job OverviewWe are seeking an experienced Crew Leader to join our team at Lewis Tree Service Inc. This is a fantastic opportunity to lead a tight-knit crew and create a positive team environment.About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for arboriculture. As...


  • Tampa, Florida, United States U-Haul Full time

    Company OverviewWe are U-Haul, a leading provider of moving and storage solutions. Our mission is to make moving easier and more efficient for our customers.

  • Sales Team Lead

    1 day ago


    Tampa, Florida, United States Leader Tech Full time

    About the RoleWe are seeking an experienced Sales Team Lead to join our team at Leader Tech. As a member of our leadership team, you will play a key role in motivating, training and leading our Account Reps and Customer Service Team members.Salary: $90,000 - $120,000 per yearKey ResponsibilitiesThe main responsibilities of this role include:Maintaining...


  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    About the RoleThis is an exciting opportunity for a motivated individual to join our team as a Guest Experience Coordinator. The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Responsibilities:Coordinate all activities related to valet operations, under the guidance of the Guest...


  • Tampa, Florida, United States Solomon Page Full time

    Job SummaryWe are seeking a skilled IT Support Team Lead to join our team at Solomon Page. As a key member of our IT department, you will be responsible for leading and overseeing the day-to-day operations of the service desk, ensuring efficient and effective support for all IT-related issues.The successful candidate will have a strong background in IT...

  • Fitness Team Lead

    7 days ago


    Tampa, Florida, United States Crunch Fitness - CR Holdings Full time

    Job Title: Fitness Team LeadAbout Us: Crunch Fitness - CR Holdings is a leading fitness company with 65+ locations and a rapidly expanding club footprint. Our mission is to make serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments.Salary: Estimated salary range $50,000-$70,000 per year based on location and...


  • Tampa, Florida, United States Techfusion Inc Full time

    About the RoleThis is an excellent chance to join a forward-thinking company like Techfusion Inc, where you will have the opportunity to make a real impact on our customers' lives. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and technical assistance.Key RequirementsExcellent communication and...


  • Tampa, Florida, United States Winn-Dixie Full time

    We're seeking a talented Sales and Customer Service Team Member to join our Winn-Dixie team. In this role, you'll be responsible for providing top-notch customer service, processing sales transactions, and maintaining a clean and organized store environment.The salary for this position is estimated to be around $48,000 - $58,000 per year, based on factors...


  • Tampa, Florida, United States AnazaoHealth Full time

    About the RoleWe are seeking a highly-motivated Pharmacy Technician to join our professional Customer Service team in Tampa. This position requires a Registered Pharmacy Technician license in the State of Florida.As a key member of our customer-facing team, you will be responsible for answering telephones, entering customer record information into computer...


  • Tampa, Florida, United States LEAD Staffing Full time

    Unlock a Rewarding Career in SalesWe are seeking a highly motivated and results-driven Business Development Representative to join our dynamic team at LEAD Staffing. As a Business Development Representative, you will be responsible for identifying and generating new business opportunities through outside sales activities such as prospecting, telemarketing,...


  • Tampa, Florida, United States UnitedHealth Group Full time

    Job DescriptionA Lead Customer Service Representative will manage phone metrics and ensure team success in handling calls with a focus on first call resolution. Key responsibilities include following best practices, leading a team, and ensuring all deliverables are met timely.Required Skills and Qualifications* 2+ years of customer service experience* 1+...


  • Tampa, Florida, United States Holland Pump Company Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Director to lead our customer service team at Holland Pump Company.As a key member of our team, you will be responsible for developing and implementing strategies to deliver exceptional customer service and ensure that our customers receive the highest level of support and...


  • Tampa, Florida, United States Michaels Stores Full time

    Job DescriptionAs our Customer Service Director, you will oversee the delivery of exceptional customer service across all our stores. You will lead a team of customer experience professionals and be responsible for developing and implementing strategies to drive customer loyalty, retention, and growth.


  • Tampa, Florida, United States Dex Imaging Full time

    As a Call Center Leadership Role at Dex Imaging, you will play a critical role in shaping our customer experience strategy and driving business growth. We are seeking a seasoned leader with a proven track record of success in customer service management to join our team.About the JobLead and manage a team of Customer Service Representatives to achieve sales...


  • Tampa, Florida, United States Public Storage Full time

    Public Storage, the industry leader in self-storage, is seeking an experienced customer service professional to join our team as a Customer Service-Self Storage Manager. This exciting role offers a competitive salary and opportunities for career growth and development.About the RoleWe are looking for a motivated individual who can work independently at...


  • Tampa, Florida, United States Daikin Full time

    Daikin, a leading manufacturer of air conditioning and heating solutions, offers an exciting opportunity for a Customer Service Advisor to join their team. The ideal candidate will be responsible for providing exceptional customer service to both internal and external customers.About the RoleThe Customer Service Advisor will be the primary point of contact...