Customer Service Director

18 hours ago


Tampa, Florida, United States Leader Tech Full time

**Job Title:** Customer Service Director

**Location:** Tampa, FL

We are seeking a seasoned professional to lead our customer service team at Leader Tech. As a Customer Service Director, you will be responsible for motivating and training the team members to deliver exceptional customer experiences.

**Estimated Salary:** $60,000 - $80,000 per year

The ideal candidate will have a minimum of 2 years of experience in a sales or marketing environment and working knowledge of Microsoft Office. They must excel at multitasking and complete tasks with accuracy and speed.

In this role, you will maintain a professional business rapport with customers and team members, help problem solve issues with customers, and manage accurate and up-to-date records and files as required.

You will work closely with management to develop and enforce policies and procedures, monitor order entry, checking, and order release processes, and plan and conduct training sessions.

**Required Skills and Qualifications:

  • 2+ years of experience in a sales or marketing environment
  • Working knowledge of Microsoft Office
  • Multitasking skills and attention to detail

**Benefits:*

  • Competitive salary range
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment


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