Customer Service Director

3 weeks ago


Tampa, Florida, United States Leader Tech Full time
Job Overview

The Customer Service Director position at Leader Tech is a key role that requires a strong leader to motivate, train and lead the Account Reps and Customer Service Team members. Located in Tampa, FL, this high-energy culture focuses on providing innovative and cost-saving products and services.

Salary: $80,000 - $110,000 per year

Responsibilities

The primary responsibilities of this role include:

  • Maintaining accurate and up-to-date records and files as required
  • Fully understanding the Operating System related to all aspects of the sales process
  • Maintaining professional business rapport with customers and Team Members
  • Helping problem solve issues with customers and helping resolve quality cases when necessary
  • Supporting outside sales as required
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a sales or marketing environment
  • A working knowledge of Microsoft Office including Outlook, Word, and Excel & PowerPoint
  • The ability to multitask and complete tasks with accuracy and speed


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