Front Office Director
1 week ago
As a Front Office Manager at the Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, you will have the opportunity to lead our front office team and provide exceptional service to our guests. With a minimum of 3-5 years of experience in a hotel front desk supervisory role, you will be responsible for overseeing the front office operations, ensuring efficient and courteous service, and driving room revenue and occupancy growth.
Key Responsibilities- Supervise and train front office personnel to ensure seamless day-to-day operations.
- Coordinate front desk, night audit, and transportation activities to maintain high standards of efficiency and courtesy.
- Prepare and analyze daily, weekly, and monthly reports on front office performance, including budget analysis and revenue management.
- Maintain effective communication with all departments to ensure accurate room status information and guest satisfaction.
- Address guest requests, complaints, and accidents promptly and professionally to deliver exceptional customer service.
- Update group information, prepare requirements for meetings, and stay within allocated budgets.
- Conduct regular meetings with front office personnel, enforce cash-handling policies, and uphold hospitality standards.
- Analyze rate variances, monitor credit reports, and oversee daily house count status to optimize room revenue and occupancy.
- Ensure timely delivery of messages, packages, and mail, and supervise the Night Audit function.
- Minimum 3-5 years of experience in a hotel front desk supervisory role.
- Proficiency in handling cash, accounting procedures, and general administrative tasks.
- Demonstrated proficiency in Windows operating systems, company-approved spreadsheets, and word processing.
- Excellent communication skills to convey information and ideas clearly.
- Ability to problem solve with concrete variables in standardized situations.
The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located on the coastline of Hilo Bay, offering stunning views of the surrounding landscape. Our hotel features an outdoor swimming pool and sundeck, as well as the Naniloa Golf Course, which offers a free round of golf daily to our guests. We are committed to providing exceptional service and creating memorable experiences for our guests.
-
Data Analyst for Athletics
1 week ago
Hilo, Hawaii, United States University of Hawaii System Full timeThe University of Hawaii System seeks a skilled Data Analyst to join its team in the Athletics department. The ideal candidate will possess excellent analytical skills, be proficient in using NCAA Live Stats by Genius, Statcrew, and other statistics software programs, and have a strong understanding of collegiate sports rules, protocols, game operations, and...
-
Patient Services Coordinator
4 days ago
Hilo, Hawaii, United States Hawai'i Island Community Health Center Full timeJob OverviewHawai'i Island Community Health Center is seeking a highly skilled Patient Services Representative to provide exceptional patient care and administrative support in our Hilo clinic.This is a fantastic opportunity for an individual with excellent communication skills and a passion for delivering outstanding customer service. If you're a team...
-
Operations Assistant
3 weeks ago
Hilo, Hawaii, United States BAYADA Full timeBAYADA Home Health Care OpportunitiesBAYADA Home Health Care currently seeks a part-time intern for our Big Island office, located in Hilo, HI. As an intern, you will collaborate with our Client Service Managers, Clinical Managers, and Directors to gain insight and experience in home health care.As a leading provider of home health care services, BAYADA Home...
-
Senior Sales and Marketing Strategist
1 week ago
Hilo, Hawaii, United States GF Hotels and Resorts Full timeUnleash Your Potential as a Top-Performing Sales DirectorGF Hotels and Resorts, a leading hospitality ownership and management company, is seeking an exceptional Sales and Marketing Director to spearhead revenue growth across our portfolio of properties.Compensation:$110,000 - $130,000 per annumAbout the RoleWe're looking for a seasoned sales leader who can...
-
Marketing Professor Position
4 weeks ago
Hilo, Hawaii, United States University of Hawai'i Full timeJob Summary: We seek a highly qualified Assistant Professor to join our esteemed Marketing faculty at the University of Hawai'i. Main Responsibilities: Teach introductory and advanced undergraduate courses in Marketing and related subjects.Maintain scholarly activity suitable for AACSB academic status and meet CoBE promotion standards.Publish in...
-
Hilo, Hawaii, United States University of Hawai'i Full timeJob Summary:We are seeking a highly qualified Marketing Professor to join our faculty at the University of Hawai'i. The successful candidate will be responsible for teaching undergraduate courses in Marketing, as well as engaging in scholarly activity and mentoring students.About the Opportunity:The University of Hawai'i is committed to academic excellence...
-
Front Office Supervisor
5 months ago
Hilo, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full timeDescription The Grand Naniloa Hotel-Doubletree by Hilton is hiring a Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels...
-
Front-End Manager
1 week ago
Hilo, United States Times Supermarket Full timePosition Title: Front-End Manager Department: FRONT-END Direct Supervisor: STORE DIRECTOR / ASSISTANT STORE DIRECTOR FLSA Status: EXEMPT Starting rate of pay: $22.00/hr Kailua location starting rate of pay: $23.00/hr Company Benefits: • Flexible Hours • Employee Discount • 10 Paid Holidays • (including 2 days for your birthday)* •...
-
Night Manager
2 months ago
Hilo, United States Montage International Full timeLive Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...
-
Hotel Night Auditor
3 months ago
Hilo, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full timeDescription Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...
-
Program Secretary with Driving
1 month ago
Hilo, United States Child and Family Services Full timeEstablished in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help...
-
TA Admin Supervisor
3 days ago
Hilo, United States Brigham Young University-Hawaii Full timeStudents may only have 5 open job applications at a time. Work Experience: Entry-Level Work Experience Description: Suitable for students with basic foundational knowledge and little to no practical experience, ideal for freshmen or sophomores who have completed only introductory courses. Job Summary Provide direct professional assistance to the...
-
Administrative Coordinator Intern
3 months ago
Hilo, United States BAYADA Full timeInternship Opportunities with BAYADA Home Health CareBAYADA Home Health Care is currently seeking a part time intern for our Big Island Visits office, located in Hilo, HI. As an Intern for BAYADA, you will have the opportunity to collaborate with our Client Service Managers, Clinical Managers, and Directors to gain valuable insight and experience in the...
-
Secretary to Boards/Commissions I
1 month ago
Hilo, United States County of Maui Full timeSalary: $4,240.00 Monthly Location : Maui County (various), HI Job Type: Permanent Full-Time Job Number: R-10327 Department: Department of the Corporation Counsel Opening Date: 07/25/2024 Closing Date: Continuous DescriptionIMMEDIATE VACANCIES: Corporation Counsel Serves as secretary to a quasi-judicial board or commission established at the division level;...
-
Per Diem RN
6 months ago
Hilo, United States Hospice of Hilo dba Hawaii Care Choices Part timePer Diem PositionPosition SummaryProvides skilled nursing to hospice patients and their families outside of normal office hours. Is available during these times for problems experienced by hospice patients and their care givers. Makes home visits when necessary for emergencies and deaths. Utilizes principles of palliative care and hospice philosophy to...
-
Secretary I
1 month ago
Hilo, United States County of Maui Full timeSalary: $3,917.00 Monthly Location : Maui County (various), HI Job Type: Temporary Full-Time Job Number: R-10022 Department: Various Opening Date: 04/18/2024 Closing Date: Continuous DescriptionIMMEDIATE VACANCIES: Department of Planning Provides secretarial, clerical and routine administrative services to the head of a division or office in a department or...
-
Medical Coding and Billing Specialist
1 week ago
Hilo, United States Sonic Healthcare USA Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Join us at our Hiring Event at Hilo Medical Center on Tuesday, October 22, 2024. Please contact me at smarticorena@sonichealthcare.com to reserve an interview time. Quality is in our DNA; is it in yours? You are a superhero when it comes to attention to detail. You've got problem-solving...
-
Registered Nurse
6 months ago
Hilo, United States Hospice of Hilo dba Hawaii Care Choices Full time $38 - $42Full Time PositionPosition Summary:Provides after hours triage services to Hawaii Care Choices (HiCare) patients in the Hospice and Palliative are programs. Provides direct patient care as needed, includes telephonic and telehealth visits. Collaborates with the Clinical Operations Manager and Director of Clinical Services to ensure excellent patient care...
-
Store Maintenance, Downtown Hilo
6 months ago
Hilo, United States KTA Super Stores Full timeJob DetailsJob Location KTA Downtown Hilo 1 - Hilo, HI Position Type Part Time Salary Range $17.00 - $19.00 Hourly Description The primary responsibility of Store Maintenance is to ensure customer and employee safety and satisfaction by cleaning and maintaining a sanitary public and work environment. Store Maintenance also increases customer loyalty by...
-
Pharmacy Assistant, Puainako Hilo
2 months ago
Hilo, United States KTA Super Stores Full timeJob DetailsJob LocationKTA Puainako Store 3 - Hilo, HIPosition TypeFull-Time/Part-TimeSalary Range$16.00 - $20.00 HourlyJob ShiftDayDescriptionPRIMARY RESPONSIBILITYThe primary responsibility of a Pharmacy Assistant is to ensure customer satisfaction by accurately assisting the Pharmacists on duty with processing and filling prescriptions. A Pharmacy...