Current jobs related to Technical Support Analyst - San Francisco, California - Procom
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States HCLTech Full timeJob Title: Help Desk AnalystLocation: RemoteAbout the Role:We are seeking a skilled Help Desk Analyst to join our team at HCLTech. As a Help Desk Analyst, you will be responsible for providing timely and accurate support to our customers via phone, email, or chat.Key Responsibilities:Respond to customer inquiries in a professional and courteous...
-
Technical Support Analyst Intern
2 weeks ago
San Diego, California, United States Exact Sciences Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Analyst Intern to join our team at Exact Sciences. As a Technical Support Analyst Intern, you will play a critical role in providing exceptional support services to our employees, ensuring their technical needs are met, and helping to drive business success.Key...
-
Technical Support Specialist
2 weeks ago
San Francisco, California, United States Zolon Tech Solutions Inc Full timeJob Title: Computer User Specialist/Helpdesk Analyst/Helpdesk TechnicianZolon Tech Solutions Inc is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical assistance to our customers.Key Responsibilities:Provide timely and effective technical support...
-
Senior IT Technical Financial Analyst
2 weeks ago
San Francisco, California, United States Gainwell Technologies LLC Full timeJob Title: Senior IT Technical Financial AnalystWe are seeking a highly skilled Senior IT Technical Financial Analyst to join our team at Gainwell Technologies LLC.Key Responsibilities:Provide technical financial analysis and support to the businessDevelop and maintain financial models and reportsCollaborate with cross-functional teams to drive business...
-
Technical Support Specialist
2 weeks ago
San Francisco, California, United States The Phoenix Group Full timeJob Summary:The Phoenix Group Advisors is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and attorneys.Key Responsibilities:Provide timely and effective technical support to users, including troubleshooting,...
-
San Diego, California, United States Jewish Family Service Full timeTechnical Support Analyst I, Technology ServicesJob Summary:Jewish Family Service of San Diego is seeking a highly skilled Technical Support Analyst I to join our Technology Services team. As a Technical Support Analyst, you will provide technical support to clients, troubleshoot and resolve technical issues, and maintain a high level of customer...
-
Technical Support Specialist
7 days ago
San Francisco, California, United States SourcePro Search Full timeSourcePro Search is seeking an experienced Desktop Support Analyst to join our team. This role is based in San Francisco and requires travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will provide technical phone support for the business and end user devices, including PCs, laptops, IP Telephones, and mobile devices.Field...
-
Technical Support Specialist
4 days ago
San Francisco, California, United States Zones Full timeJob Summary:The Help Desk Analyst II will be the first point of escalation for tickets from the Tier 1 team, maintaining the onsite Tech Bar hub, and providing in-person support of user issues and escalations to the team as needed. This role requires troubleshooting hardware, software, and access/permissions issues, as well as managing shipping and receiving...
-
San Francisco, California, United States SUPPORT PARENTSGISP Full timeThe Role:As a Technical Product Delivery Manager, Community Support AI at SUPPORT PARENTSGISP, you will play a critical role in ensuring the successful delivery of our AI-powered products. This position requires a unique blend of technical expertise, business acumen, and leadership skills.Key Responsibilities:• Collaborate with cross-functional teams to...
-
Business Systems Analyst
1 month ago
San Jose, California, United States Online Technical Services Full timeJob Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at Online Technical Services. As a Business Systems Analyst, you will be responsible for providing daily functional and security support in the SAP ECC/S4 environment and Fiori Application implementation.Key Responsibilities:Resolve end-user support...
-
Technical Program Analyst
4 days ago
San Diego, California, United States Systems Planning and Analysis, Inc Full timeAt Systems Planning and Analysis, Inc., we are seeking a highly skilled Technical Program Analyst to join our team. The successful candidate will participate in project teams to use knowledge of USAF/USSF organizations and its processes to assist clients with defining, understanding, and evaluating critical national security issues and recommending courses...
-
San Francisco, California, United States SUPPORT PARENTSGISP Full timeThe Opportunity:As a Technical Product Delivery Manager, Community Support and AI, you will play a critical role in driving the success of our product development and delivery. You will work closely with cross-functional teams to understand product requirements and priorities, and develop project plans with sprint schedules to ensure timely execution.You...
-
Technical Support Specialist
1 week ago
San Francisco, California, United States The Phoenix Group Full timeJob Summary:The Technical Support Specialist will provide direct hardware and software support to attorneys and staff in a law firm setting. This role requires a strong understanding of desktop, laptop, mobile device, printer support, various Windows OS, and Microsoft 365/Office Suite.Key Responsibilities:Oversee and prioritize incoming Service Desk tickets,...
-
Senior IS Analyst
1 month ago
San Ramon, California, United States F1114 Franklin Templeton Companies, LLC Full timeJob Title: Senior IS Analyst - Technical SupportAt Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals.Key...
-
Technical Services Analyst
4 weeks ago
San Diego, California, United States SAIC Full timeJob Title: Technical Services AnalystSAIC is seeking a highly skilled Technical Services Analyst to provide critical support to internal and external stakeholders, including field engineers, technicians, and product support personnel.Key Responsibilities:Respond to technical problems where first-line product support is unsuccessful.Report design,...
-
Technical Support Specialist
4 days ago
San Diego, California, United States Jewish Family Service Full timeTechnical Support Analyst Job DescriptionJob Summary: We are seeking a highly skilled Technical Support Analyst to join our Technology Services team at Jewish Family Service of San Diego. As a Technical Support Analyst, you will be responsible for providing technical support to clients, troubleshooting and resolving technical issues, and maintaining a high...
-
IT Support Systems Analyst
4 days ago
San Francisco, California, United States Diligente Technologies Full timeJob Title: IT Support Systems AnalystDescription:Provide day-to-day remote and on-site support as a technical expert on all areas of end-user system support.Responsibilities:Provide senior level workstation/laptop supportAbility to provide remote support for a professional hybrid work environmentSystematically resolve issues related to workstations and...
-
Customer Support Analyst
2 weeks ago
San Francisco, California, United States Thomson Reuters Full timeAbout the RoleThe Customer Support Analyst will act as a resource for consolidating and translating business requirements into functional design documents, ensuring that all intended needs of the business are met. This role will review business and product needs for complex projects and provide support to customers as required. The ideal candidate will have...
-
Technical Operations Analyst
1 week ago
San Diego, California, United States LINQM Full timeTechnical Operations AnalystWe are seeking a detail-oriented and proactive Technical Operations Analyst to join our team at LINQM. In this role, you will be responsible for monitoring and optimizing our technical operations, ensuring system reliability and efficiency, and supporting cross-functional teams in the implementation of technical solutions.Key...
-
IT Support Systems Analyst
4 weeks ago
San Francisco, California, United States Diligente Technologies Full timeJob DescriptionIT Support Systems Analyst: Provide day-to-day remote and on-site support.Key Responsibilities:Provide senior level workstation/laptop supportAbility to provide remote support for a professional hybrid work environmentSystematically resolve issues related to workstations and laptopsEscalate and support level 3 engineers to identify,...
Technical Support Analyst
2 months ago
Key Responsibilities:
- Deliver support at the IT Help Desk or in-office during standard business hours.
- Manage the provisioning and tracking of loaner devices.
- Assist employees with computer upgrades and system migrations.
- Offer first-level support for audio-visual issues in meeting rooms and provide onsite assistance for company events.
- Handle returned equipment and prepare it for reuse or recycling.
- Minimum of 3 years of experience in IT support within a corporate setting.
- Familiarity with support ticket management systems, preferably JIRA Service Desk.
- Proficient in Mac OS, iOS, and Android operating systems.
- Solid understanding of modern Windows operating systems.
- Basic skills in audio/video troubleshooting and support.
- Experience with at least two of the following platforms: Google Workplace, Zoom, Okta, Atlassian Cloud, Zendesk, Slack.
- This is a contract position with potential for extensions or conversion to a full-time role.
