Client Experience Manager

2 months ago


Sacramento, California, United States Banfield Full time

Job Summary:

The Banfield Pet Hospital is seeking a highly skilled Client Service Coordinator to drive the flow of clients and pets through our hospital, maximize productivity, and ensure exceptional client care.

Key Responsibilities:

  • Recruit new clients and foster strong relationships with existing ones
  • Provide education on pet health and wellness, promoting our hospital's services and expertise
  • Assist with administrative tasks, ensuring seamless hospital operations
  • Utilize strong communication, organizational, and problem-solving skills to drive results

Requirements:

  • High school diploma or equivalent required
  • At least one year of customer service experience, preferably in a medical or pet-related field
  • Medical background preferred, but not required

Work Environment:

This role requires flexibility, including working weekends and evenings in a pet-friendly environment.



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