Field Network Services Specialist

2 weeks ago


Platteville, Colorado, United States Airswift Full time
Job Overview

Airswift is seeking a highly skilled Field Network Services Specialist to support and maintain network infrastructure, ensuring robust and reliable communication systems.

Key Responsibilities:
  • Provide comprehensive support for field network services, including the management and maintenance of radio and communication towers.
  • Assist in the automation of network processes and collaborate with enterprise network teams, ICS, and automation departments to deliver secure, efficient, and reliable network services.
  • Diagnose, address, and resolve network-related issues, particularly those involving CISCO and Cambium Networks.
  • Manage the entire project lifecycle for field network initiatives, encompassing planning, budgeting, execution, procurement, documentation, closure, and continuous improvement.
  • Oversee asset and inventory management for field network infrastructure to ensure optimal resource utilization.
  • Participate in a rotating on-call schedule every 6 weeks as part of a dedicated team of 6, providing critical support for network issues.
  • Work closely with various business units to understand and meet project deadlines and objectives.
  • Utilize IT Service Management tools to effectively manage incidents and service requests, ensuring that all service levels are consistently met or exceeded.
Required Qualifications:
  • Proven ability to apply technical knowledge effectively to solve network-related problems.
  • Strong decision-making and problem-solving skills.
  • Understanding of project management principles, especially in scope and time management, with experience in managing simple projects.
  • Excellent communication skills, both written and verbal in English, with the capability to engage professionally with internal and external stakeholders.
  • Possess a basic to intermediate understanding of network services.
  • Experience working with CISCO and Cambium Networks and familiarity with diverse communication mediums, including copper and fiber optics.
  • Competency in using IT Service Management tools.
Desired Qualifications:
  • Bachelor's degree in Computer Science, MIS, Engineering, or a related field; equivalent work experience in IT or telecommunications will also be considered.
  • Experience in designing, supporting, or deploying network solutions.
  • Familiarity with RF technology, communication towers, and the design, construction, and commissioning processes of telecommunications facilities.
  • Experience with process improvement initiatives and automating repetitive workflows.
  • Demonstrated ability to manage on-site construction teams and build effective vendor relationships.
  • Previous experience in fieldwork and handling communication challenges is beneficial.
  • Knowledge of structured cabling, fiber optic infrastructure, and industry standards is advantageous.


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