Customer Service Representative
2 days ago
We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.
The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering outstanding customer experiences. If you are a team player with a positive attitude and a willingness to learn, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experiences
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to enhance skills and knowledge
Requirements:
- 2+ years of customer-facing experience in a similar role
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work under pressure and meet deadlines
- Strong product knowledge and technical skills
- High school diploma or equivalent required; degree preferred
Benefits:
- Competitive salary: $45,000 - $55,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for career growth and professional development
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