Customer Service Representative

2 days ago


Surprise, Arizona, United States Wyyerd Fiber Full time
Job Overview

We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.

The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering outstanding customer experiences. If you are a team player with a positive attitude and a willingness to learn, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide top-notch customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Meet or exceed performance metrics and quality standards
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • 2+ years of customer-facing experience in a similar role
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Strong product knowledge and technical skills
  • High school diploma or equivalent required; degree preferred

Benefits:

  • Competitive salary: $45,000 - $55,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for career growth and professional development


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