Customer Service Specialist

3 weeks ago


Surprise, Arizona, United States Sam's Club Full time
About the Job

We are looking for highly motivated and customer-focused individuals to join our team as Member Assistants - Cart Attendants. As a key member of our team, you will play a critical role in ensuring our members have a positive shopping experience and providing exceptional customer service.

Key Responsibilities:
  • Maintaining a positive attitude by smiling, greeting and thanking members;
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have;
  • Maintaining a clean, neat, and member-ready area;
  • Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed;
  • Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management;
Benefits

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Additionally, we provide opportunities for professional growth and development, flexible scheduling, and a dynamic work environment.

Estimated Salary Range:

$18.50-$25.00 per hour



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