Customer Service Representative

3 weeks ago


Surprise, Arizona, United States Sees Candy Shops Inc Full time
Career Opportunity:
Join Sees Candy Shops Inc. as a Customer Service Representative and take on a challenging role that requires excellent communication and interpersonal skills. As a Key Holder, you will be responsible for managing store operations, driving sales, and delivering exceptional customer service.

About the Role:
The ideal candidate will have previous experience in customer service and sales, with strong interpersonal and communication skills. They will also be able to work in a fast-paced retail environment, with flexibility to adapt to changing priorities and circumstances.

Responsibilities:
• Manage store opening and closing procedures
• Ensure staff adherence to product and operational guidelines
• Drive sales to achieve targets
• Foster a positive, team-oriented environment
• Deliver exceptional customer service
• Implement cost control measures
• Maintain effective visual merchandising standards
• Uphold safety practices at all times
• Ensure compliance with company policies and procedures

Requirements:
• Previous experience in customer service and sales preferred
• Must be able to open and close store as a Keyholder
• Strong interpersonal and communication skills
• Ability to work in a fast-paced and dynamic retail environment
• Positive attitude and a passion for delivering exceptional customer service
• Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently
• Flexibility in working hours, including weekends and holidays

Compensation:
$18.00 per hour.

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