Housekeeping Attendant

2 days ago


Arlington, Texas, United States Loews Hotels & Co Full time

At Loews Hotels & Co, we're looking for a skilled Housekeeping Attendant to join our team. As a key member of our housekeeping staff, you'll be responsible for ensuring our guests have a clean and comfortable stay.

Responsibilities include:

  • Cleaning and sanitizing all assigned rooms and bathrooms
  • Preparing for and performing turndown service
  • Following procedures when entering guest rooms, always keeping in mind guest's need for privacy
  • Notifying Supervisor of discrepancies such as vacant rooms, etc.
  • Reporting irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor
  • Interacting with guests in a friendly and professional manner
  • Turning in lost and found items as per department standard
  • Maintaining assigned closets and employee areas in accordance with established policies and procedures
  • Adhering to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary
  • Performing a visual inspection before leaving any areas
  • Observing guidelines for using and maintaining all pertinent equipment
  • Reading departmental log book and bulletin board on a daily basis
  • Following procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates
  • Handling all guest complaints according to Star Service Standards, notifies Supervisor of actions taken
  • Performing all duties in a timely and professional manner

Requirements:

  • Service orientation
  • Able to work as part of a dynamic quality-driven team
  • Basic English language skills
  • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
  • Able to work a flexible schedule, including weekends and holidays


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