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Administrative Assistant

2 months ago

Minneapolis, Minnesota, United States Della Infotech Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Della Infotech. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing schedules, and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Customer Service: Greet patients and visitors in a professional and courteous manner, verifying and updating insurance and demographic information as needed.
  • Scheduling: Complete accurate registration and scheduling in Epic, creating new EMR charts as required.
  • Payment Processing: Receive and process customer payments at time of service, balancing receipts daily.
  • Record Maintenance: Scan reports into existing records, perform other record maintenance tasks as assigned.
  • Release of Information: Handle Release of Information requests according to regulatory and department policies.
  • Communication: Facilitate communication between medical staff and outside sources, including written, electronic, paging, and telephonic communication.
  • Message Management: Manage messages and work queues as assigned within Epic inbasket.
  • Appointment Scheduling: Maintain appointment schedules for physicians, scheduling outside physician visits, scans, x-rays, CTS, injections, and labs as required.
  • Reception Area Maintenance: Maintain the appearance of the reception area and waiting room, ordering supplies as needed.
  • Mail and Delivery: Retrieve, sort, and deliver interoffice and incoming mail.
Requirements
  • Experience: 1+ years of experience in a clinic or hospital setting.
  • EPIC Training: EPIC trained and proficient in using the system.
  • Medical Terminology: Knowledge of medical terminology and concepts.
  • Covid Vaccine: Covid vaccine required.