Senior IT Support Lead

2 weeks ago


Oklahoma City, Oklahoma, United States Delaware Nation Industries Full time
Position Overview

Lead Tier I Security Operations Center Analyst

Delaware Nation Industries is in search of a dedicated and detail-oriented Lead Tier I Security Operations Center (SOC) Analyst. In this pivotal role, you will be essential in our commitment to providing proactive security monitoring and incident response services.

Mandatory Requirements:
  • An Active Secret Security Clearance is mandatory.
  • A Security+ Certification is mandatory.
  • This role requires 100% onsite presence.

This is a full-time, permanent position offering competitive benefits, including comprehensive medical, dental, 401K, vacation, and holiday pay.

Key Responsibilities
  • Oversee the monitoring of security event alerts produced by various security tools.
  • Conduct investigations and analyses of security incidents to ascertain root causes and impacts.
  • Document and escalate incidents in accordance with established protocols.
  • Lead a team of Tier I SOC analysts in the monitoring of security alerts and prompt incident response.
  • Provide mentorship, guidance, and training to Tier I analysts, ensuring high-quality service delivery and compliance with SOC procedures.
  • Supervise the triage and initial analysis of security alerts generated by monitoring tools (SIEM, IDS/IPS, endpoint detection tools, etc.).
  • Investigate and analyze security incidents to determine root causes, impacts, and appropriate responses.
  • Coordinate with Tier 2 and Tier 3 SOC teams for escalated incident management and resolution.
  • Maintain and enhance SOC documentation, procedures, and playbooks.
  • Stay informed about emerging threats, attack vectors, and advancements in cybersecurity technologies.

Qualifications

Essential Qualifications:
  • Active Secret Security Clearance is required.
  • Bachelor's degree in Computer Science, Information Security, or equivalent experience.
  • Proven experience in a leadership or supervisory capacity within a SOC environment.
  • Comprehensive understanding of security incident management and response protocols.
  • Hands-on experience with security tools such as SIEM, IDS/IPS, endpoint detection and response (EDR), etc.
  • Strong analytical and problem-solving capabilities.
  • Ability to perform effectively under pressure in a dynamic environment.
  • Excellent communication and teamwork abilities.
  • Relevant certifications such as CompTIA Security+, CEH, or similar are advantageous.

Preferred Skills:
  • Experience in security incident response and management.
  • Familiarity with cybersecurity frameworks (e.g., NIST Cybersecurity Framework).
  • Basic scripting or programming skills (e.g., Python, PowerShell).
  • Experience with cloud platforms (e.g., AWS, Azure) and their security measures.

Equal Opportunity Statement:

Delaware Nation Industries adheres to all federal, state, and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors.

Additional Information:

This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for this position. Responsibilities and duties may change at any time with or without notice.

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