Service Manager

1 month ago

Washington, United States Donaldson Full time
Job Summary

The Service Manager is responsible for ensuring the efficient operation of all building systems, community repairs, and leading the maintenance and janitorial team. This role requires a strong leader who can manage, train, and supervise a team of maintenance technicians, ensuring timely and quality service.

Key Responsibilities
  • Develop and implement preventive maintenance schedules for building systems, including HVAC, boilers, chillers, plumbing, and electrical systems.
  • Perform or coordinate routine inspections and repairs for all apartment units, common areas, and building systems to ensure proper function and preserve useful life.
  • Ensure the property maintains excellent curb appeal by overseeing landscaping, exterior cleanliness, and the overall aesthetic of the community.
  • Lead the team in responding to emergencies, including but not limited to plumbing issues, HVAC malfunctions, and building system failures to ensure the safety and comfort of the community residents.
  • Source and manage external vendors for specialized repairs, while controlling costs and ensuring quality work.
  • Maintain an organized inventory of tools, equipment, and supplies, and order materials as needed to minimize downtime on repairs.
  • Work with the property management team to monitor and control the maintenance budget, ensuring cost-effective operations.
  • Assist with the RFP process and manage approved capital expenditure projects as needed, ensuring timely completion and adherence to budget.
  • Communicate with residents regarding maintenance work, updates, and requests, ensuring a positive resident experience.
  • Ensure all maintenance activities comply with local, state, and federal regulations, including safety and environmental standards.
Requirements
  • A minimum of 5 years of maintenance experience, with at least 2 years in a management role, preferably in a multifamily or similar environment.
  • Extensive knowledge of HVAC systems, boilers, chillers, plumbing, electrical systems, and general carpentry required.
  • HVAC and CFC (Chlorofluorocarbon) certification required. Boiler and chiller certifications are highly desired.
  • Must be highly organized, with the ability to manage multiple tasks and prioritize projects effectively.
  • Proficient with technology, including email and property management software.
  • Strong leadership, organizational, and problem-solving skills with the ability to effectively manage a maintenance team.
  • Must be trained and experienced to safely handle specific hazardous material associated with building maintenance.
  • Must be able to pass a criminal background check and drug screening.
Work Environment and Physical Demands
  • Work Environment: While performing the duties of this job, the employee regularly works with hazardous material. The employee may frequently be exposed to extreme heat or cold and is frequently exposed to the risk of electrical shock.
  • Physical Demands: While performing duties of job, employee is required to stand, walk, sit, use hands to handle objects and documents, reach with hands and arms, talk, and hear. Employees may occasionally lift and/or move up to 100 pounds.
Benefits and Perks

Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Compensation: $65K-75K

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