Service Desk Manager

Job Summary:Dynamic Solutions Technology, LLC is seeking a skilled Service Desk Manager to oversee the day-to-day operations of our IT Service Desk. The ideal candidate will have a strong background in IT service management, excellent communication skills, and the ability to lead a team of technical support specialists.Key Responsibilities: Manage the...

Job Title: Service Desk Operations ManagerAbout the Role: We are seeking a highly skilled Service Desk Operations Manager to oversee and optimize the delivery of Service Desk operations. The ideal candidate will have a strong background in IT service management, project management, and a commitment to continuous improvement.Responsibilities:• Perform...

Job Summary:The Service Desk Operations Manager will lead the daily operations of the IT Support team, serving as a single point of contact for support issues involving IT support, service desk, and desk-side support. The successful candidate will have a minimum of 10 years of experience in providing IT support and managing IT support teams of 25+ members....

Job DescriptionFawkes IDM is seeking a highly skilled IT Service Desk Supervisor to oversee the day-to-day operations of our Service Desk team. The successful candidate will be responsible for providing exceptional customer service to our staff, ensuring timely resolution of IT issues, and supervising a team of Service Desk Analysts.Key...

Job SummaryWe are seeking a highly skilled Service Desk Manager - Tier 2 to join our team at ManTech International. As a key member of our IT department, you will be responsible for providing second-level escalation support to our customers, managing the Tier 2 Service Desk Team, and overseeing all aspects of the Tier 2 service desk requirements.Key...

Job SummaryThe Department of Corrections is seeking a highly skilled IT Help Desk Manager to oversee and manage the help desk team, providing frontline computer support to over 10,000 staff members across 160 locations. This is a critical role that requires strong leadership and technical skills to ensure seamless IT operations.Key ResponsibilitiesManage...

Job SummaryAs a Service Desk Engineer at Aditi Consulting, you will provide top-notch Tier 1 desk-side end user support, including imaging, deployment, asset management, and Windows 10 expertise. You will work independently and as part of a team, utilizing strong user interaction skills to resolve issues efficiently.Key ResponsibilitiesProvide desk-side...

Talascend is seeking a skilled IT professional to fill the role of Desk Side Support Manager.The ideal candidate will have a strong background in IT services, with experience providing day-to-day IT services both as an individual contributor and as a leader.This pivotal role involves overseeing the accuracy, timeliness, and hygiene of tickets, establishing...

Job SummaryGreenberg-Larraby, Inc. (GLI) is seeking a skilled Help Desk Manager to oversee the daily operations of our IT support team. As a key member of our organization, you will be responsible for ensuring timely and effective resolution of technical issues, managing the workflow of support tickets, and developing and implementing IT support processes...

Job SummaryManTech International is seeking a highly skilled Service Desk Manager to join our team in Washington, DC. As a key member of our IT support team, you will be responsible for providing second-level escalation support to our customers. This role requires a strong technical background, excellent communication skills, and the ability to lead a team...

Job SummaryManTech International is seeking a highly skilled Senior Service Desk Specialist to join our team in Washington, DC. As a key member of our service desk team, you will be responsible for providing technical support to our end-users on complex hardware, software, and network-related issues.Key Responsibilities* Provide advanced technical support to...

Job Title: Help Desk ManagerAbout the Job:We are seeking a highly skilled Help Desk Manager to join our team at Graham. As a Help Desk Manager, you will be responsible for providing daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop...

Job SummaryWe are seeking an experienced Program Manager to lead our Help Desk program, providing support for health insurance plans and medical services. As the Help Desk Manager, you will oversee the day-to-day operations, ensuring efficient incident resolution, service request fulfillment, and task management.Key ResponsibilitiesOversee the ticket queue,...

Job SummaryWe are seeking an experienced Program Manager to lead a Help Desk program providing support for health insurance plans and medical services. As the Help Desk Manager, you will lead the day-to-day operations of the Help Desk, ensuring efficient incident resolution, service request fulfillment, and task management.Key Responsibilities• Oversee the...

Job OverviewDP Solutions is seeking a highly skilled Service Desk Engineer to provide remote support assistance and remediation to our customers. This role involves technical troubleshooting and issue resolution for a wide range of technology platforms, including workstations, servers, printers, networks, and vendor-specific hardware and software.Key...

Job Description:As the Help Desk Manager at General Dynamics Information Technology, you will be responsible for leading a team of IT support specialists in providing critical services to the Legislative Branch of the U.S. Government. Your expertise in IT support and management will be essential in ensuring the success of our multi-channel Help Desk, which...

Job Title: Help Desk SpecialistJob Summary:Planned Systems International, Inc. (PSI) is seeking a Help Desk Specialist to support our Government customer in Washington, DC for our DoS PHIMS contract. The ideal candidate will have a strong background in technical support and excellent communication skills.Key Responsibilities:• Manage user accounts,...

Help Desk Support SpecialistTrillion Technology Solutions is seeking a skilled Help Desk Support Specialist to provide exceptional technical support to our team.26 years of experience providing help desk supportMicrosoft 365 Admin experienceAssociate or bachelor's degree preferredExperience with ServiceNow preferredKey Responsibilities:Create, institute, and...

Job Summary:We are seeking an IT Service Desk Support Lead to provide supervision and direction as needed to support staff, to include technical direction.This position is based in Washington, DC with a hybrid onsite/remote schedule.Candidates must be US Citizens (without dual citizenship) and eligible to obtain the required public trust clearance.Key...

Job OverviewThe Washington Ballet is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. This role is responsible for providing exceptional customer service, managing the front desk, and supporting various departments.Key ResponsibilitiesFront Desk Management: Greet and direct students, parents, and visitors with...