Customer Service Representative

6 days ago


Logan, Utah, United States Advanced Call Center Technologies Full time
Customer Service Representative

Advanced Call Center Technologies (ACT) is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the voice of the company, using your excellent communication and interpersonal skills to provide best-in-class service to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Use negotiation skills to resolve customer complaints and concerns
  • Work collaboratively with other teams to ensure seamless customer experience

Requirements:

  • High school diploma or equivalent required
  • Previous call center or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • Flexible scheduling and work-life balance
  • Employee ownership program and stock options

About ACT:

ACT is a rapidly growing company that values its employees and provides a positive and supportive work environment. We are committed to delivering exceptional customer service and are seeking individuals who share our passion for customer satisfaction.



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