Customer Service and Sales Specialist

5 days ago


Alexandria, Virginia, United States Massage Envy Full time

About the Position:

This role is responsible for delivering exceptional customer service, promoting the Massage Envy Membership Program, and driving retail sales. You will work closely with our team to convert guests to members, retain members, and deliver an amazing experience.

Responsibilities:
  • Establish relationships with members and guests to grow and retain a client base.
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
  • Leads and encourages team members to learn, improve, and be their best.
Requirements:
  • 2+ years of hospitality related customer service experience required.
  • Masters of customer service who makes everyone they interact with feel valued and supported.
  • Able to think critically, juggle multiple tasks, and set priorities.
What We Offer:

We believe that our differences make us better. If you're passionate about sales, customer service, and leadership, and have the skills to succeed in this role, we want to hear from you. Estimated Salary: $22-$30 per hour.



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