Customer Care Representative

2 days ago


Alexandria, Virginia, United States Tire Choice Auto Service Centers Full time
Tire Choice Auto Service Centers is committed to providing exceptional customer service to our guests. As a Guest Experience Specialist, you will play a key role in ensuring our guests have a positive experience at our centers. We are seeking a highly motivated and customer-focused individual to join our team in delivering exceptional customer experiences.

**Job Summary:**
We are looking for a skilled Guest Experience Specialist to assist our guests with inquiries, schedule appointments, and provide product information. The ideal candidate will have excellent communication skills, a strong focus on guest service, and the ability to work effectively in a fast-paced environment.

**Responsibilities:**
* Assist guests with inquiries and schedule appointments
* Provide product information and make recommendations based on guest needs
* Work closely with management to achieve sales goals and improve customer satisfaction

**Requirements:**
* High school diploma or equivalent required
* One year of sales experience needed
* Strong verbal communication skills and ability to write sales work orders
* Ability to work days, evenings, weekends, and holidays
* Possess basic sales skills and problem-solving abilities

**What We Offer:**
* Competitive salary: $14.50-$16.00 per hour based on experience
* Opportunities for career advancement and professional growth
* Comprehensive benefits package including health, vision, and dental insurance
* Paid vacation and holidays for full-time employees
* 401(k) eligibility immediately upon hire

Becoming part of our team means joining a dynamic organization that values its employees and strives to deliver exceptional customer experiences.

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