Carrier Enterprise Customer Service Specialist
3 weeks ago
Are you a driven and detail-oriented individual looking for a challenging role in customer service? Do you have a passion for delivering exceptional service and building strong relationships with customers?
We are currently seeking a highly skilled Customer Service Specialist to join our team at Carrier Enterprise. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and product knowledge to HVAC/R professionals and contractors visiting our location.
This role involves greeting customers warmly and assisting them in finding the right HVAC/R products and supplies for their needs. You will provide expert advice, product information, and recommendations to ensure that our customers receive top-notch service. Your ability to multitask and work effectively in a fast-paced environment will be crucial to your success.
We are seeking an individual with prior experience in a customer-facing role, preferably in HVAC/R or a related industry. Knowledge of HVAC/R products, equipment, and components is preferred but not required. Excellent communication and interpersonal skills are essential for this position.
The ideal candidate will have a positive attitude, a willingness to learn, and a team-oriented mindset. They will be able to lift and carry up to 50 pounds of merchandise, stand and walk for extended periods, bend, stoop, and reach to access products and supplies. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
About Us:
CARRIER ENTERPRISE (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other brands of HVAC and Refrigeration equipment. Our vast footprint, inventory, and e-Commerce platform enable us to provide our customers with best-in-class service when they need it and where they need it.
Salary Estimate: $50,000 - $70,000 per year, depending on experience.
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