Director of IT and Business Development

2 weeks ago

Buffalo, New York, United States Acara Solutions, An Aleron Company Full time

Acara Solutions, an Aleron Company, is seeking a highly skilled Director of IT and Business Development to lead their team in Buffalo, NY.

Key Responsibilities:

  • Develop and implement marketing and sales strategies to drive business growth.
  • Oversee research and development for product enhancements to stay ahead of the competition.
  • Design and execute technical strategies to improve operational efficiency.
  • Provide exceptional product support to ensure customer satisfaction.
  • Manage budgets and expenses to optimize resource allocation.
  • Negotiate and maintain vendor relationships to secure the best deals.
  • Lead project management to ensure timely completion and quality delivery.
  • Oversee technical infrastructure and system security to protect against cyber threats.
  • Drive process improvement initiatives to increase productivity and reduce costs.
  • Establish and enforce policies and procedures to ensure compliance and consistency.
  • Maintain comprehensive documentation processes to facilitate knowledge sharing.
  • Supervise customer support operations to ensure seamless customer experience.

Requirements:

  • Bachelor's degree or higher in Computer Science, Information Technology, or a related field.

Preferred Skills and Experience:

  • 5+ years of experience in modern information technology.
  • Proficiency in current programming languages.
  • Expertise in planning and design.
  • Strong knowledge of information security and business administration.
  • Basic understanding of AI.
  • Experience in employee supervision, contract management, and customer service.

Acara Solutions, An Aleron Company, is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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