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Customer Service Representative

1 month ago

Ontario, California, United States Wilbur-Ellis Full time

Investing in Your Success

Wilbur-Ellis is a 100-year-old, family-owned leader in Ag, offering a supportive work environment and opportunities for growth. We invest in our employees through skill development, training, and competitive compensation and benefits.

Key Responsibilities:

  • Assist with electronic order entry and processing using JD Edwards Enterprise Resource Planning (ERP) software
  • Respond to customer sales inquiries in a timely and accurate manner
  • Document and process product use recommendations as required
  • Meet or exceed timelines established under Timely Transaction Processing Policy (TTP)

Requirements:

  • High School Diploma or equivalent
  • Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems
  • Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
  • Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.