Customer Service Ambassador

1 month ago


Ontario, California, United States Sanding Inc Full time
Job OverviewAt Sanding Inc, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. This role involves communicating with customers to identify their needs, processing requests, escalating complaints, and delivering solutions that ensure a positive customer experience.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process online orders and generate reports of daily work
  • Collaborate with internal teams to ensure seamless customer service

Requirements
  • High school diploma or equivalent
  • Previous experience in customer service or a related field is preferred
  • Proficiency in computer software and customer management systems
  • Excellent verbal and written communication skills, with bilingual proficiency in Chinese and English
  • Ability to work well under pressure and prioritize tasks effectively


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