Customer Service Representative

4 weeks ago


Ontario, California, United States El Pollo Loco Full time

Key Responsibilities:

As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also be responsible for processing and assembling customer orders efficiently, ensuring accuracy and timeliness. Additionally, you will apply suggestive selling techniques to complete the customer experience and increase sales. You will welcome customer feedback and address any comments or concerns they may have. Finally, you will ensure that all paper and disposable items are well stocked and available for customers.

Why Work with Us:

At El Pollo Loco, we are committed to providing our customers with a unique and enjoyable dining experience. We are looking for team members who share our passion for delivering exceptional customer service and are committed to helping us achieve our goals.



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