Retail Sales Lead

2 weeks ago

Charlotte, North Carolina, United States Fabletics Full time
About the Role

We are seeking a highly motivated and experienced Sales Lead to join our team at Fabletics in Charlotte, NC. As a Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and supporting sales and operations.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways by providing knowledge on our products.
  • Drive customer engagement inside and outside of the store environment through events, promotions, and community projects.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
  • Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience within a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, Pilates, weight training, running, nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Familiarity with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids.

We help brands launch, scale, and grow across product categories and geographically, with capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more.

Our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Equal Opportunity Employer

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.

We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.

We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

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