Retail Sales Manager

3 weeks ago


Charlotte, North Carolina, United States Paper Twist Full time
Job Title: Retail Sales Manager

Paper Twist is seeking a highly skilled Sales Manager to lead our retail team. As a key member of our management team, you will be responsible for driving sales growth, managing inventory, and creating a positive customer experience.

Key Responsibilities:

  • Achieve and exceed personal sales goals and performance metrics while working collaboratively with the sales team to contribute to the overall store's revenue goals.
  • Organize and prioritize daily tasks to ensure a smooth and efficient retail environment.
  • Provide exceptional customer service by connecting with customers, anticipating their needs, and delivering a dynamic shopping experience.
  • Oversee customer special orders, manage inventory levels, and ensure merchandise is restocked as needed.
  • Lead and manage a part-time team, including scheduling, training, and performance management.
  • Play a key role in our physical inventory process every 6 months.

About Paper Twist:

We are a small, independent team of professionals who pride ourselves on providing phenomenal customer service and a happy, energetic environment for both customers and employees. If you are a self-motivated, deadline-driven manager with a passion for customer service and retail operations, we encourage you to apply.



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