Retail Ambassador

3 days ago


Charlotte, North Carolina, United States Allbirds Retail Full time
About Allbirds Retail

At Allbirds Retail, we're on a mission to deliver exceptional customer experiences through quality, personalized engagement. Our team-oriented, accountable, and focused on continuous learning, we strive to be a product-knowledge expert who can communicate passionately about our brand and products.

Job Summary

We're seeking a Retail Ambassador to join our team in Charlotte, NC (South End). As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining store appearance, and executing daily operational tasks.

Key Responsibilities:
  • Customer Experience: Provide high-quality, personalized in-store experiences for all customers, meeting the standards set forth in our Retail Woolbook and Customer Journey.
  • Daily Operations: Maintain store appearance, cleanliness, and organization, operate our point-of-sale system, and execute inventory and merchandising duties.
  • Teamwork: Work collaboratively to achieve shared goals, practice respectful, honest, and effective communication, and cultivate a positive attitude and support your teammates.
Requirements:
  • Retail and/or customer service experience is preferred.
  • Available to work weekends.
  • Connection to Allbirds' mission, vision, and products.
  • Good communication and interpersonal skills.
  • Desire to learn and grow.
  • Reliable and punctual.
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.
What We Offer:
  • $16 per hour.
  • Competitive benefits package, including paid time off, equity, company bonus or sales commissions/bonuses, 401(k) plan with matching, medical, dental, and vision benefits, pre-tax savings, and wellness & lifestyle benefits.

We're an equal opportunity employer and make employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.


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