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Parts Counter Specialist

2 months ago

Concord, North Carolina, United States Hendrick Automotive Group Full time
Job Title: Parts Counterperson

Job Summary: We are seeking a skilled Parts Counterperson to join our team at Hendrick Chrysler Dodge Jeep Ram FIAT in Concord, NC. As a key member of our parts department, you will be responsible for selling parts to customers, providing excellent customer service, and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Assist customers in selecting and purchasing parts, providing accurate information and recommendations.
  • Place special orders for parts and ensure timely delivery.
  • Read and interpret part manuals to ensure accurate identification and selection of parts.
  • Provide pricing and product information to customers, ensuring a clear understanding of their needs.
  • Dispense parts to the service department and body shop, ensuring efficient and accurate delivery.
  • Order out-of-stock parts and maintain accurate inventory levels.
  • Participate in inventory management and maintain a clean and organized work area.
  • Meet departmental production and profitability goals, ensuring a high level of customer satisfaction.
  • Communicate effectively with customers and colleagues, providing excellent customer service.

Requirements:

  • High school diploma or equivalent required.
  • Working knowledge of automotive parts and systems.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Valid driver's license required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply: If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.