DC Operations Supervisor
1 month ago
The DC Supervisor will oversee the daily operations of the distribution center, ensuring that resources are meeting safety, productivity, accuracy, and service goals. This role requires strong leadership and communication skills to provide guidance and support to associates, foster teamwork, and promote personal growth and accountability.
Key Responsibilities:
- Provide on-the-job leadership and guidance to associates.
- Create and maintain a positive work environment, providing first-level support and follow-up for all associate needs.
- Maintain workplace safety standards in a clean and orderly environment.
- Set daily/weekly goals for associates and effectively communicate goals to ensure associate understanding, following up regularly to ensure satisfactory achievement.
- Ensure established operating procedures (SOPs) are followed for all department functions and processes.
- Administer company policies and practices, ensuring compliance, and administer company-established discipline procedures for policy violations as needed.
- Responsible for people and team development, ensuring adequate training of department employees.
- Collaborate with Human Resources to ensure compliance with company policies and procedures.
- Develop teams to solve day-to-day operational issues and reach short- and long-term performance goals.
- Engage cross-functionally with business partners to assist teams in solving operational issues using company-established problem-solving practices.
- Partner with and assist Department Managers to deliver Performance Reviews and Corrective Actions.
- Be a Subject Matter Expert (SME) on your direct area of responsibility.
- May be required to perform other processing functions and/or duties based on business needs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations.
- Must have full body rotation and mobility (i.e., bending, stooping, twisting, reaching, etc).
- Must be able to lift at least 50 lbs., necessary to move cartons of merchandise.
- Must stand on feet 85% of the day.
Qualifications:
- High school diploma as a minimum education degree.
- Must have a minimum of 1 year supervisory experience or in a leadership role.
- Proven leadership skills and experience in employee relations.
- Multidisciplinary experience (i.e., operations, logistics, retail, supply chain, transportation, and distribution) is a plus.
- Bilingual (English/Spanish, English/Haitian Creole) is preferred.
- Excellent interpersonal and communication skills, ability to communicate logically and clearly in a group or individual setting.
- Strong computer skills, including Word, Excel, PowerPoint.
- Must be able to work flexible hours and adapt to changing work requirements.
- Self-directed, multi-tasking, hands-on, and action-oriented with the ability to perform in high-pressure and dynamic situations.
- Goal-oriented and customer-focused.
- Ability to make decisions based on the complete Company perspective.
- Problem solver.
- Desire for career advancement in the organization.
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