Operations Manager
3 weeks ago
Job Summary:
The Operations Manager will oversee the day-to-day activities of the company, ensuring the smooth operation of procurement, production, warehouse, and logistics. This is a full-time, onsite position.
Key Responsibilities:
- Plan, direct, and coordinate daily operations, including supervising a small team of subordinates in shipping, warehouse, logistics, and production.
- Implement business management principles, organizational structure, workflow, and operating procedures with urgency.
- Evaluate and revise operations and procedures in response to organizational change and maintain efficient use of resources.
- Establish procurement, purchasing, logistics, and production policies as needed to meet compliance standards.
- Manage resources, stock/inventory, and monitor budgets.
- Maintain compliance with health and safety regulations to support a zero-incident culture.
- Communicate company performance with clients, shareholders, and staff.
- Monitor and analyze performance metrics to identify areas for improvement.
- Attend meetings and negotiations with vendors, suppliers, and stakeholders.
- Coordinate weekly meetings with suppliers and co-packers for open POs/projects.
- Achieve production objectives within approved budget, schedules, and quality specifications.
- Foster a high-performing work team culture.
- Develop and maintain a trained, quality-centered manufacturing team.
- Resolve outstanding order issues to meet on-time shipment commitments.
- Source raw materials, negotiate pricing, and qualify vendors.
- Purchase raw materials from start to finish, ensuring timely issuance of POs and review of COAs.
- Manage private label production outsourcing and in-house production from start to finish.
- Responsible for MRO purchases, ensuring sufficient stock levels.
- Review and ensure receiving paperwork is in order.
- Work closely with the Accounting department to resolve pricing discrepancies.
- Timely update production notes and communicate with Inside Sales and supervisors.
- Establish inventory analysis for monitoring inventory levels and ensuring uninterrupted supply chains.
- Verify customer labels.
- Establish good relationships with existing, new suppliers, contract manufacturers, and custom brokers.
- Negotiate advantageous terms with suppliers/contract manufacturers.
- Negotiate advantageous contracts to secure supply and cost savings.
- Communicate timely with internal and external customers/suppliers.
- Deliver productivity cost savings year over year on key ingredients.
- Develop and execute strategic projects to achieve a sustainable competitive advantage and ensure uninterrupted supply chains.
- Support Organic Inspection Audit, Kosher Audit, and Halal Audit, as needed.
Requirements:
- Bachelor's degree in business or a related field from an accredited institution.
- 8-10 years of professional experience in operations management or related areas, including handling international shipments, preferably in a nutraceutical or food manufacturing environment.
- Minimum 8 years of experience in sourcing, procurement, inventory management, and some project experience in similar industries.
- Experience with ERP manufacturing systems (Oracle NetSuite, Microsoft Dynamics 365, or other ERP systems).
- Minimum 5 years of managing employees or project teams.
- Minimum 8 years of cross-functional experience with procurement, scheduling, production, and logistics.
- Strong computer skills, including proficiency in Word, Excel, and the internet.
- Valid driver's license.
- Fluent in English (written and oral).
- Authorized to work in the US.
Knowledge, Skills, and Abilities (KSAs) and Competencies:
· Attention to detail is a must.
· Results-driven.
· Ability to get pricing and documents from various vendors on a timely basis.
· Ability to negotiate pricing with various vendors.
· Sense of urgency and passion for customer satisfaction.
· Takes initiative and follows through with task completion.
· Maintains a positive work atmosphere and finds ways to build good relationships with customers, vendors, coworkers, and management.
· Dependable and punctual.
· Solid reasoning ability: analytical and problem-solving skills.
· Ability to apply common sense understanding to carry out detailed written and oral instructions.
· Ability to timely handle problems involving a few variables in standard situations.
· Mathematical skills: ability to add, subtract, multiply, and divide all units of measure.
· Good interpersonal skills, as well as written and verbal communication skills.
· Proven ability to multi-task and complete tasks within scheduled times using effective time management techniques.
· Ability to learn new concepts quickly and implement them into daily activities; receptive to change and continuous improvement.
· Strong computer skills and experience with Microsoft products, including Word, Excel, and Outlook; ACT, and QuickBooks.
Physical Requirements:
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
A candidate will need to complete a drug test, criminal background check, and reference check.
Benefits:
- Supportive and friendly culture.
- Subsidized health insurance.
- Health Savings Account.
- Dental, vision coverage options.
- Short-term disability.
- Wellness benefits.
- 401(k) matching plan.
- Generous paid time off program.
- Employee discount purchase.
Pay depends on experience.
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