Bilingual Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Process sales transactions accurately and efficiently, following company policies and procedures.
- Meet or exceed sales goals, identifying opportunities to upsell and cross-sell products.
- Stay up-to-date on product knowledge, including features, benefits, and applications.
- Maintain a clean and organized store environment, adhering to company standards.
- Assist with inventory management, including receiving, stocking, and rotating products.
- Participate in visual merchandising, including setting up displays and maintaining store appearance.
- Collaborate with colleagues to achieve sales and customer service goals.
- High school diploma or equivalent required.
- 1+ year of experience in customer service, sales, or a related field.
- Ability to read, write, and communicate in English and Spanish.
- Valid driver's license and reliable transportation.
- Ability to lift up to 50 pounds and stand for long periods.
- 1+ year of experience in a retail or delivery environment.
- Previous experience selling paint and paint-related products.
- Valid driver's license and reliable transportation.
At Sherwin-Williams, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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