Front Desk Associate
3 weeks ago
Job Description
We are seeking a skilled Front Desk Associate to provide exceptional patient experience at Serenity Healthcare. As a key member of our team, you will be responsible for creating a welcoming and supportive environment for our patients.
Key Responsibilities:
- Update and verify patient information upon each visit.
- Build rapport with patients by remembering their names, interests, and stories.
- Provide support and compassion to patients, ensuring a positive experience.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma/ GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to provide long-term success for our patients. We are committed to delivering exceptional patient care and experience.
Work Environment:
Our office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm. This position is contingent on successfully completing a criminal background check upon hire.
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