Field Technician Scheduler
6 days ago
Job Description
">As a Customer Service Representative, you will play a crucial role in discussing and scheduling jobs with new and existing customers. This position requires previous sales experience and excellent communication skills. The ideal candidate will have a minimum of 5 years of customer service experience, 2 years of phone sales experience, and be self-motivated with a positive attitude.
Duties and Responsibilities
">- Discuss and schedule jobs with new and existing customers;
- Manage and optimize field technician schedules;
- Resolve customer issues, provide follow-up services, and maintain accurate records.
Requirements
">- Minimum of 5 years of customer service experience;
- 2 years phone sales experience;
- Self-motivated individual with a positive, professional attitude and good communication skills;
- A cheerful customer service-oriented attitude, punctuality, and dependability;
- Outstanding organization and communication skills, ability to live type while talking to customers at 50 WPM or higher;
- Computer proficiency with Windows apps and willingness to learn proprietary software.
Compensation and Benefits
">The estimated salary for this position is $16-$18 per hour. Additionally, employees can expect paid holidays, PTO - Earned Paid Time Off, and the option to work from home 95% of the time.
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