Schedule Coordinator and Customer Liaison

7 days ago


Bothell, Washington, United States Mr Handyman Full time

About Our Company

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Mr. Handyman franchisees have consistently hired reliable, customer-focused team members who are knowledgeable and skilled in various areas of home improvement, maintenance, and repair. We prioritize building relationships with clients and offer a competitive work environment with opportunities for growth.

About the Position

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This role involves discussing and scheduling jobs with new and existing customers, requiring excellent sales and communication skills. The ideal candidate will have a minimum of 5 years of customer service experience, 2 years of phone sales experience, and be self-motivated with a positive attitude.

Responsibilities

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  • Sales - convert incoming inquiries to appointments;
  • Field technician coordination - manage and optimize schedules;
  • Customer Service - resolve issues, provide follow-up services, and maintain accurate records.

Benefits and Compensation

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Employees can expect a competitive hourly rate of $16-$18, paid holidays, PTO - Earned Paid Time Off, and the opportunity to work from home 95% of the time.



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