Schedule Coordinator and Customer Liaison
7 days ago
About Our Company
">Mr. Handyman franchisees have consistently hired reliable, customer-focused team members who are knowledgeable and skilled in various areas of home improvement, maintenance, and repair. We prioritize building relationships with clients and offer a competitive work environment with opportunities for growth.
About the Position
">This role involves discussing and scheduling jobs with new and existing customers, requiring excellent sales and communication skills. The ideal candidate will have a minimum of 5 years of customer service experience, 2 years of phone sales experience, and be self-motivated with a positive attitude.
Responsibilities
">- Sales - convert incoming inquiries to appointments;
- Field technician coordination - manage and optimize schedules;
- Customer Service - resolve issues, provide follow-up services, and maintain accurate records.
Benefits and Compensation
">Employees can expect a competitive hourly rate of $16-$18, paid holidays, PTO - Earned Paid Time Off, and the opportunity to work from home 95% of the time.
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