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Customer Service Representative

2 months ago

Hampton, Virginia, United States Valvoline Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities:

  • Provide product knowledge and services to customers to present oil change options and additional services.
  • Create lasting impressions and build loyal customers through excellent customer service skills.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stay up-to-date with product knowledge and services to ensure accurate and informed customer interactions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Strong product knowledge and sales skills.
  • Ability to build strong relationships with customers and colleagues.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.