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Insurance Customer Service Representative

1 month ago

Hampton, Virginia, United States Taylor Ethridge - State Farm Agent Full time
Customer Service Representative

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, establishing strong relationships with clients, and promoting the growth of our business.

Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
  • Establish and maintain strong relationships with clients, understanding their needs and providing personalized solutions.
  • Use a customer-focused approach to educate clients about insurance options and promote the development of our business.
Qualifications:
  • Dedicated to customer service and able to effectively relate to clients.
  • Excellent communication skills to assist clients and coordinate with other team members.
  • Proactive in problem-solving and able to work in a fast-paced environment.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunity for advancement within the agency.
  • Paid time off and health benefits.
  • Valuable career-building experience.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Hampton, VA and help customers with their insurance and financial services needs, including auto, home, life, and retirement planning.