Customer Service Representative

1 month ago


Hampton, Virginia, United States The Sherwin-Williams Company Full time
Customer Service Representative

As a Customer Service Representative at The Sherwin-Williams Company, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to work closely with wholesale and retail customers to determine their needs and provide solutions that meet their expectations.

  • Provide excellent customer service and support to customers in person and over the phone.
  • Determine customer needs and present appropriate products and services.
  • Build trust relationships with customers and ensure their satisfaction.
  • Process sales transactions accurately and consistently.
  • Meet sales goals and maintain a high level of customer satisfaction.

Requirements:

  • Must be at least 18 years old.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.


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