Customer Service Representative

3 weeks ago


Hampton, Virginia, United States Mark Crump - State Farm Agent Full time
Job DescriptionCustomer Relations Representative Position Overview

We are seeking a qualified professional to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities

• Establish and maintain strong customer relationships
• Provide prompt, accurate, and friendly customer service
• Maintain a strong work ethic with a total commitment to success

As a State Farm Agent Team Member, you will receive:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within our agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, we encourage you to apply. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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