IT Systems Field Specialist

1 month ago


Lynnwood, Washington, United States ABSCO Solutions Full time
About Absco Solutions

Absco Solutions is a leading provider of fire life-safety and security technology solutions, with a strong presence in Washington and Oregon.

Job Summary

We are seeking a highly skilled and technical IT Systems Field Technician to join our team. This role requires a strong background in IT and infrastructure, with expertise in video surveillance, access control, intrusion, and digital communications.

Key Responsibilities
  • Provide on-site and remote IT customer support for system installations and integration requirements.
  • Support the field technicians with pre-job deployment of IT equipment.
  • Troubleshoot IT-related issues for both hardware and software needs.
  • Interface with vendors to troubleshoot equipment, firmware, and software issues.
  • Execute technical aspects of multiple projects, including programming, graphics development, start-up, certification testing, customer training, and on-going technical support.
Requirements
  • Experience with Windows, Windows Server, SQL Server, VM environments, and networking platforms.
  • Strong troubleshooting, logical processing, and problem-solving skills.
  • SQL query writing experience and IT certifications desired.
  • Ability to travel for factory training certifications and customer site visits.
What We Offer
  • Competitive compensation and benefits package.
  • Training and certification opportunities.
  • Company equipment, tools, and vehicle.
  • Company-paid personal time off and holidays.
  • Retirement plan with company match.

Absco Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, disability status, protected veteran status, marital status, or any other characteristic protected by law.



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