Senior Vice President of Consumer Engagement

2 weeks ago


Chicago, Illinois, United States Zeno Group Full time

About the Role
Zeno Group is seeking a Senior Vice President of Consumer Engagement to spearhead a Travel and Tourism account alongside other consumer lifestyle brands. This role encompasses client service, business development, team leadership, and ensuring the highest quality of deliverables for our clients.

You will be responsible for crafting and executing public relations strategies within our Consumer practice, particularly focusing on Travel and Tourism. Key Responsibilities:
- Oversee total account management, including daily operations and strategic PR initiatives.
- Develop and implement media strategies while providing insightful creative and strategic guidance to clients to meet their business goals.

This position offers the chance to nurture existing client relationships and pursue new business opportunities. We seek individuals who are proactive and hands-on, capable of leading teams while staying engaged with the work.

About You
To thrive at Zeno, you should be bold, resourceful, and persistent, with a solid background in client relations, a comprehensive understanding of traditional PR strategies, and a keen interest in emerging digital and social media channels. You should excel in fostering productive relationships with both clients and team members.

Ideal Qualifications:
- Bachelor's degree
- Minimum of 8 years of consumer public relations experience in an agency environment, with a focus on travel and tourism accounts.
- Exceptional writing and presentation skills, with experience in crafting and delivering client presentations.
- Strong media strategy background
- Proven success in developing and presenting new business proposals
- History of providing effective creative and strategic counsel to clients, establishing credibility with senior-level contacts
- Collaborative mindset, results-oriented, with the ability to manage multiple tasks and meet deadlines
- Ability to thrive in a fast-paced environment, demonstrating quick thinking and adaptability to changing business conditions
- Strategic, creative, and holistic thinking regarding client programs
- Demonstrated leadership experience, including mentoring and developing junior talent
- Experience in budgeting and financial management for client programs.

About Our Benefits
Zeno Group provides a unique and comprehensive benefits package, including various medical and dental options, vacation, sick leave, and a 401(k) plan. Additional benefits include pretax flexible spending accounts, tuition assistance, prescription drug coverage, vision plans, long-term and short-term disability, life insurance, and programs that promote work/life balance. Our ZenoFit wellness program offers financial support for wellness activities of your choice.

Zeno Group fosters an innovative and dynamic culture. If you are passionate about creative challenges and seek an opportunity with significant growth potential and career development, we would love to hear from you.



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