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Senior Vice President, Client Engagement
2 months ago
The Senior Vice President, Client Engagement will play a pivotal role in steering a dynamic team of leaders, working in tandem with cross-departmental partners to devise cutting-edge solutions and cultivate lasting client partnerships. Your efforts will be instrumental in driving Epsilon's expansion by surpassing revenue objectives and generating impactful client success narratives.
Key Responsibilities- Manage essential accounts, serving as a trusted consultant who facilitates problem-solving discussions and aligns our extensive array of solutions.
- Illustrate Epsilon's value by developing creative solutions that fulfill client requirements and align with our business aspirations.
- Lead significant client meetings, promoting collaboration with internal stakeholders and relevant Publicis Group teams.
- Establish trustworthy, productive relationships with key stakeholders across various products, analytics, and platforms, enhancing value for our clients.
- Direct the formulation of cross-functional objectives (data, technology, and media) that resonate with the company's vision and values.
- Regularly monitor progress towards sales targets.
- Champion the creation of vital value propositions for clients, ensuring that product solutions are in sync with their business goals.
- Act as a bridge between clients and product teams.
- Oversee and mentor a team of Directors and Senior Directors.
- Inspire the team by setting clear expectations, outlining career development paths, providing constructive feedback, and maintaining high performance standards.
- Encourage a collaborative atmosphere where your team can excel and formulate key account strategies.
- Partner with other leaders to address business challenges, pinpoint growth opportunities, and improve organizational efficiency and effectiveness.
- A highly driven leader who flourishes in a fast-paced environment, adept at forging strong relationships with both clients and internal teams, fostering a collaborative culture.
- Exceptional strategic thinking and communication abilities, capable of articulating Epsilon's value proposition and crafting compelling narratives that resonate with clients.
- A visionary problem-solver who identifies and implements innovative solutions to client challenges, inspiring collaboration and progress.
- Skilled in building robust partnerships, with a talent for fostering trust and becoming a reliable advisor to clients, while engaging with diverse stakeholders.
- Proven experience managing large enterprise accounts.
- 6-8 years of experience in developing, nurturing, and overseeing client relationships, with a successful track record of driving revenue growth.
- 2-3 years of direct team leadership experience, showcasing strong leadership and collaborative skills.
- Ability to connect technology with tangible business results.
- Excellent communication, interpersonal, influencing, and negotiation skills.
- A commitment to continuous learning and fostering the growth of others.
- Strong organizational capabilities and attention to detail.
- Experience in programmatic or ad tech sales.
- Industry knowledge in relevant sectors (retail, dining, finance, healthcare, automotive, technology).
Epsilon is a leading global advertising and marketing technology firm at the heart of Publicis Groupe. Our solutions empower clients to leverage their first-party data to activate campaigns across multiple channels and devices, with an unmatched ability to demonstrate outcomes. For decades, we have assisted marketers from the world's premier brands in personalizing experiences for millions through our innovative technology, solutions, and services.
At Epsilon, we uphold a core set of values that shape our culture and guide us in delivering value to our clients, our employees, and consumers. We seek candidates who resonate with our values and embody them in their daily work.
- Integrity: We act transparently and have the courage to do what is right.
- Collaboration: We believe teamwork is the key to unlocking our full potential.
- Purposeful Innovation: We shape the market with significant ideas that drive impactful outcomes.
- Respect: We embrace diversity and foster a culture of connection and belonging.
- Accountability: We trust each other to own and achieve common goals.
As an Epsilon employee, you will enjoy a range of benefits designed to prioritize your well-being and that of your family. Our offerings include flexible time off, comprehensive health coverage, retirement plans, and professional development opportunities.
Epsilon is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, gender, marital status, national origin, disability, religion, sexual orientation, or any other characteristic protected by law.
