Customer Service Associate
5 days ago
About the Role:
Eagle & Flint, a leading independent clothing company, is seeking a skilled Customer Support Representative to provide exceptional service to our valued customers. As the primary point of contact, you will be responsible for delivering outstanding support and assistance throughout the shopping experience.
Key Responsibilities:
- Provide timely and professional responses to customer inquiries via phone, email, live chat, and social media platforms.
- Assist customers with product information, order placement, tracking, returns, exchanges, and other related inquiries.
- Troubleshoot and resolve customer issues effectively and efficiently, ensuring customer satisfaction.
- Maintain accurate and detailed customer records, order notes, and communication logs in the customer support system.
- Collaborate with internal teams to address customer inquiries and resolve any order or product-related issues.
- Stay up-to-date with product knowledge, including features, fabrics, sizing, and styling, to provide accurate and helpful information to customers.
- Identify opportunities for upselling and cross-selling to enhance the customer's shopping experience.
- Proactively reach out to customers to address any potential concerns and ensure their satisfaction.
- Monitor and respond to customer reviews and feedback across various platforms, maintaining a positive brand image.
- Contribute to continuous improvement initiatives by providing feedback and suggestions to enhance customer support processes.
Requirements:
- Proven experience in a customer support role, preferably in the fashion or retail industry.
- Excellent verbal and written communication skills with a friendly and empathetic approach.
- Strong problem-solving abilities, with a focus on finding quick and effective solutions.
- Exceptional attention to detail and accuracy in handling customer inquiries and order information.
- Ability to multitask and handle a high volume of customer interactions while maintaining professionalism.
- Familiarity with customer support software, ticketing systems, or CRM tools is preferred.
- Proficient computer skills and ability to quickly learn and navigate various software applications.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work in shifts, including evenings, weekends, and holidays as required.
- High school diploma or equivalent. A degree or certification in a relevant field is a plus.
-
Customer Service Representative
1 week ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...
-
Customer Service Operations Manager
3 days ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OverviewGolden Customer Care is seeking a highly skilled Assistant Manager, Web Support to provide leadership and operational oversight to our Web Support Representatives. This role involves effectively communicating, coaching, and managing directives to achieve company goals and departmental KPIs.Key Responsibilities:Propose innovative ideas to improve...
-
Customer Service Associate
2 weeks ago
Salt Lake, Utah, United States Frazil Full timeCustomer Service AssociateFreezing Point is seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction with our frozen beverage products and services.Key Responsibilities:Provide...
-
Customer Service Associate
1 week ago
Salt Lake, Utah, United States SRS Distribution Full timeThe Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...
-
Customer Service Associate
3 weeks ago
Salt Lake, Utah, United States Washington Federal Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
-
Customer Service Associate
1 week ago
Salt Lake, Utah, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a professional and efficient manner.Key...
-
Customer Service Branch Associate
4 weeks ago
Salt Lake, Utah, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Branch Associate. In this role, you will be responsible for providing exceptional customer service, preparing and completing orders for delivery or pickup, and operating and maintaining warehouse vehicles and equipment.Key...
-
Customer Service Associate
1 month ago
Salt Lake, Utah, United States Washington Federal Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
Customer Service Associate
1 month ago
Salt Lake, Utah, United States Expeditors International Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Expeditors International. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Associate
1 week ago
Salt Lake, Utah, United States England Logistics Full timeAt England Logistics, we're committed to delivering exceptional service to our clients. As a Customer Service Representative, you'll play a vital role in our factoring portfolio's success. You'll work as part of a high-impact team in a fast-paced environment, cultivating and growing client relationships, and resolving account issues or concerns. You'll...
-
Customer Service Associate
1 month ago
Salt Lake, Utah, United States England Logistics Full timeCustomer Service RepresentativeDepartment: ECS Factoring Operations Location: Salt Lake City, UTThe Customer Service Representative plays a vital role in the success and growth of our factoring portfolio. As part of a dynamic team, the CSR works in a fast-paced environment to cultivate and grow client relationships. The CSR is responsible for day-to-day...
-
Banking Associate
5 days ago
Salt Lake, Utah, United States Zions Bancorporation Full timeJob SummaryZions Bank is seeking a highly skilled Banking Associate to join our team. As a Banking Associate, you will be responsible for providing exceptional customer service to our clients while accurately processing debit and credit transactions.Key Responsibilities* Process debit and credit transactions in compliance with established policies and...
-
Loss Prevention Customer Service Associate II
2 weeks ago
Salt Lake, Utah, United States T.J. Maxx Full timeJob Title: Loss Prevention Customer Service Associate IIAt T.J. Maxx, we're committed to providing an exceptional shopping experience for our customers. As a Loss Prevention Customer Service Associate II, you'll play a critical role in ensuring our stores remain safe and secure.Key Responsibilities:Provide exceptional customer service, engaging with...
-
Loss Prevention Customer Service Associate II
2 weeks ago
Salt Lake, Utah, United States T.J. Maxx Full timeT.J. Maxx Loss Prevention Associate Job DescriptionWe are seeking a highly skilled Loss Prevention Associate to join our team at T.J. Maxx. As a Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.Key Responsibilities:Provide exceptional customer service to internal and external...
-
Claims Customer Service Representative
4 weeks ago
Salt Lake, Utah, United States Southwest Service Administrators Inc Full timeJob Title: Claims Customer Service RepresentativeSouthwest Service Administrators Inc is seeking a highly skilled Claims Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely and accurate processing...
-
Customer Service Associate Self Pay
4 weeks ago
Salt Lake, Utah, United States Intermountain Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Associate Self Pay to join our team at Intermountain Healthcare. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth operation of our patient financial services department.Key ResponsibilitiesMaintain contact with patients to resolve...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States The Hertz Corporation Full timeCustomer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Essential Requirements:High School Diploma or...
-
Financial Customer Associate
2 weeks ago
Salt Lake, Utah, United States Fidelity TalentSource LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Financial Customer Associate to join our team at Fidelity Investments. As a Financial Customer Associate, you will play a critical role in providing exceptional customer service and support to our clients. Your primary responsibility will be to assist clients with their financial needs,...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Raising Cane's Chicken Fingers Full timeRaising Cane's Chicken Fingers is seeking a Customer Service Associate to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests. Key Responsibilities: * Provide great customer service to ensure a positive experience for our guests * Respond to customer inquiries and resolve...
-
Customer Service Associate Self Pay
1 week ago
Salt Lake, Utah, United States Intermountain Healthcare Full timeJob Summary:As a Customer Service Associate Self Pay, you will play a critical role in providing exceptional patient experience by resolving outstanding account balances, reducing delinquency, and arranging payment schedules. Key Responsibilities:Maintain contact with patients to resolve account issuesReduce delinquency for assigned accountsArrange payment...