Technical Support Supervisor

1 week ago


Chandler, Arizona, United States KLA Full time
Job Description

KLA is seeking a Technical Support Supervisor to join our Product Support Organization (PSO) in the KLA Services Division. As a Technical Support Supervisor, you will be responsible for providing technical support for server products across multiple divisions, ensuring seamless operation and swift resolution of issues.

Key Responsibilities
  • Lead and mentor a team of technical specialists to maintain high standards of service delivery
  • Diagnose complex system challenges and implement effective solutions
  • Collaborate with cross-functional teams to ensure server environments meet evolving business needs
  • Establish and maintain lines of communication with design engineering and software development on design, reliability, and maintenance issues
  • Select, develop, and evaluate personnel to ensure the efficient operation of the function
Requirements
  • Master's Level Degree and 2+ years related work experience; Bachelor's Level Degree and related work experience of 3 years
  • Knowledge of Linux, Python, or networking is considered a plus
  • Strong communication, presentation, technical, analytical, and data analysis skills
What We Offer
  • Total rewards package that is competitive and comprehensive, including medical, dental, vision, life, and other voluntary benefits
  • 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development, and career growth opportunities and programs
  • Financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off, and paid company holidays, and family care and bonding leave
Equal Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law.



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